Call to undefined method SppagebuilderHelperSite::getPrettyText() - Forum | JoomShaper
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Call to undefined method SppagebuilderHelperSite::getPrettyText()

Asked by pietro 4 years ago Last activity 4 years ago

Hi team, I have upgraded PB pro to the latest version, and when I update articles created with Pagebuilder I get this error.
The default editor is Tiny MCE.

The problem does not appear when saving native PB Pro pages.

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Toufiq Senior Staff
4 years ago

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

pietro Asked this
4 years ago

Hello, the problem has been partially solved.
I discovered that the update of the latest version deleted the license key and the integration with Joomla Article and SP Simple Portfolio.
I have restored this information and the problem is no longer there.
However, I have another problem.
The drag and drop within articles/pages no longer works.
The blocks move but do not snap to the row.
If I uninstall Pagebuilder and reinstall it, will the articles be lost or will it keep them?

pietro Asked this
4 years ago

Hi Toufiq, i see the video. Must be a browser problem on Chromium. On firefox work correctly.
Many thanks
Pietro

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