Call To Undefined Method SppagebuilderHelperSite::getPrettyText() - Question | JoomShaper
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Call To Undefined Method SppagebuilderHelperSite::getPrettyText()

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pietro

SP Page Builder 3 years ago

Hi team, I have upgraded PB pro to the latest version, and when I update articles created with Pagebuilder I get this error. The default editor is Tiny MCE.

The problem does not appear when saving native PB Pro pages.

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5 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #52261
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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #52135

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

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pietro
Accepted Answer
3 years ago #52202

Hello, the problem has been partially solved. I discovered that the update of the latest version deleted the license key and the integration with Joomla Article and SP Simple Portfolio. I have restored this information and the problem is no longer there. However, I have another problem. The drag and drop within articles/pages no longer works. The blocks move but do not snap to the row. If I uninstall Pagebuilder and reinstall it, will the articles be lost or will it keep them?

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pietro
Accepted Answer
3 years ago #52301

Hi Toufiq, i see the video. Must be a browser problem on Chromium. On firefox work correctly. Many thanks Pietro

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #52309

Glad to know that your issue is solved. Will you please spend some to write a review about our product and support quality? 

https://extensions.joomla.org/extension/sp-page-builder/

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