Mp4 File Not Displayed - Question | JoomShaper
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Mp4 File Not Displayed

TD

TOCHTERMANN DAMIEN

SP Page Builder 3 years ago

Hello,

I would need some help from you to fix this . On this page : https://enhed-formations.fr, a video should be displayed... but, although mp4 files are allowed in Media section from Joomla, it is not displayed.

Thanks for help .

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7 Answers
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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #52332

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

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TD
TOCHTERMANN DAMIEN
Accepted Answer
3 years ago #52362

Sure !

Website is https://enhed-formations.fr.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #52363

Please remove the access and share your access via hidden content box. Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #52365

I have added a mp4 video home page bottom of the page. Please check. Thanks

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TD
TOCHTERMANN DAMIEN
Accepted Answer
3 years ago #52369

This seems to be ok... i dont know why my file isn't displayed.

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TD
TOCHTERMANN DAMIEN
Accepted Answer
3 years ago #52370

It is ok.... format problem ;) Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #52372

You are most welcome. Will you please spend some to write a review about our product and support quality? 

https://extensions.joomla.org/extension/sp-page-builder/

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