Can't use Frontend Editor - Forum | JoomShaper
Staff replied SP Page Builder

Can't use Frontend Editor

Asked by Sam 4 years ago Last activity 4 years ago

I updated the License Key and since I did I get the following error when I try to use the Frontend Editor.

I get an error:
NOT FOUND
The requested URL was not found on this server

Please advise.
Sam

9 replies

Ariba Staff
Sam Asked this

I've changed nothing but the License Key. The Frontend Editor was working before that.
Sam

Ariba Staff

Could you kindly check if you have entered the right license key which is a 32 digit number located in your Dashboard? If it is correct with the correct domain name as well, then kindly go through the links once to ensure everything is alright.

If the issue still persists, please share your administrative access, use the hidden mode to share the log in credentials.

Sam Asked this

Info in hidden content

Sam Asked this

I still don't have access to the frontend editing, plus I have added an additional page "Blog" and I can't get the menu item to work.

I also don't access to the frontend editing on another site, nopoliticalroboswis.com.

I'm not sure what I've done wrong if anything, but this is very discouraging. I'm at a point where if I can't get this fixed I will be requesting a refund.

Sam

Ariba Staff

Hello

Apologies for the inconvenience. And, thank you for your patience. Our Senior Agent is looking into the issue, we appreciate your cooperation very much.

Toufiq Senior Staff

Rename the htaccess.txt to .htaccess file from your hosting public_html directory

Sam Asked this

Thank you very much. That seems to have fixed the problem.

Peace,
Sam

Log in to reply.