Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

Note: Please share your page link exactly where did you use the modal.

-Thanks

I cannot give you the administrator access. The modal popup is activated on this page, www.waskraag.nl, but it is not visible because of the bug I reported.

Peter

Without checking issue, how can i solve your issue? Is it possible to create a staging environment to check the issue? Thanks

Hereby the needed credentials

Kind regards, Peter

Will you please spend some to write a review about our product and support quality? 

https://extensions.joomla.org/extension/sp-page-builder/

Hi Toufiq,

The problem is fixed. Thank you very much.

Can you tell me what the problem was?

Kind regards, Peter

The modal addon was override and now it has been renamed the site.php file of modal addon. Thanks