Hyperlink would not save correctly in Text Block - Forum | JoomShaper
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Hyperlink would not save correctly in Text Block

Asked by Francois Barnard 4 years ago Last activity 4 years ago

Hi
I am using Joomla 4.0.6 and the latest SP Pagebuilder Pro V 3.8.3. I recently rebuilt a Joomla V3 site on Joomla 4. I have a contact section on the frontpage with a Section ID called "contact". Usually I would point to /#contact to get to the contact page. It works from the menu, but not from the text on another page. I would have text: "Please contact us for..." and hyperlink the word "contact" to the contact page. But when I save the link, the forward slash is removed from the code. If I enter the link as https://websitename.com, the same happens - the https://... is not saved at all.

Please advise?

Regards,

J. Francois Barnard

Accepted answer

Marked as the solution
Francois Barnard Asked this
4 years ago

Hi Toufiq and Paul

I installed JCE and set it to be the default editor. This editor correctly saved the link and it now works. I do not like installing JCE because now I have an extra component to keep up to date.

Regards,

J. Francois Barnard

7 more replies

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Toufiq Senior Staff
4 years ago

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

Note: Can you share a screencast video about your issue?

-Thanks

Paul Frankowski Senior Staff
4 years ago

Hi,

what Text Editor you are using? If JCE you can configure to use full links.

Francois Barnard Asked this
4 years ago · edited

@Toufiq:
I am trying to post screenshots here, but they do not show.

![](https://sweefdrama.co.za/images/joomshaper_screenshot1.png)

After saving it, this is what the editor saves:

![](https://sweefdrama.co.za/images/joomshaper_screenshot2.png)

In other words, I never get to my required destination.

@Paul
TinyMCE

Thank you!
Francois!

Francois Barnard Asked this
4 years ago

Hi Toufiq

Thank you for your attempt to help me, but I the way you test it does not proof the case. The link I created is /#contact which would not save. The editor or whatever removes the slash.

Regards,

J. Francois Barnard

Paul Frankowski Senior Staff
4 years ago

But JCE is trusted editor and may help you a lot with basic editor tasks.

Compare to WordPress you need only few extensions to manage website, not 100 plugins hahah.

Toufiq Senior Staff
4 years ago

I have forward your issue to our developer team. I will get back to you soon. Thanks

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