Pagebuilder Not Working Correctly After Update - Question | JoomShaper
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Pagebuilder Not Working Correctly After Update

O

OHL

SP Page Builder 3 years ago

Hi, I have done some updates (most important Joomla 3.10.4 to 3.10.5) and now it seems some functions in Pagebuilder are not giving the correct output, so my site (www.onehourlockupnl) is broken a bit.

When I look at https://www.onehourlockup.nl/vragen/vragen-faq it doesn't look right and it is not working correctly. When I look at https://www.onehourlockup.nl/virtual-reality/vr-escapegames/escape-the-lost-pyramid in the middle of the pages there are flags of countries. They were next to each other in 2 rows of 5 flags. Now they're all under each other. I have not made changes to these Pagebuilder-pages. I just upgraded Pagebuilder to see if that would solve the problem, but it doesn't.

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15 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #55720

I have added this css code inside the addon style area.

#sppb-addon-1584879003241 .sppb-addon.sppb-addon-text-block.flag .column {
    width: initial;
}

-Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #55028

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

Can you share a screencast video?

-Thanks

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O
OHL
Accepted Answer
3 years ago #55049

In the Hidden Content there are the credentials and a link to a screencast.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #55184

Please check now and let me know. Thanks

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O
OHL
Accepted Answer
3 years ago #55200

I don't see any difference. I cleared the cache and looked at it in Chrome and in Firefox....

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #55354

Can you tell me exactly what doesn't work?

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O
OHL
Accepted Answer
3 years ago #55488

It looks like nothing has changed. I have sent you a video earlier. That is what is going wrong. I tried many devices and browsers. Have you seen the video? How does my website look at your computer? Do you see the same problems?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #55496

Where did you sent the video?

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O
OHL
Accepted Answer
3 years ago #55503

In the hidden content of the first reply there was a link to a WeTransfer with the video.

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‏‏‎ ‎J‏‏‎‎e‏‎‏‏‎‎n‏‏‎‎s W.‏‏‎
Accepted Answer
3 years ago #55521
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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #55552
1
O
OHL
Accepted Answer
3 years ago #55572

Thanks for solving the first issue. How do you know the second issue is not product related? Do you have any clue for me where to search further?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #55575

You have used a module there and which is not our extension. Thanks

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O
OHL
Accepted Answer
3 years ago #55627

You're right. I did think whole my site was made possible by Joomshaper but it's not ;-) Can you tell me what you changed? Because I have this problem on many pages. It wasn't there before, so something must have been changed. I'm curious what you have changed and if there's a way to change this for all the involved pages in easy way.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #55778

Will you please spend some to write a review about our product and support quality? 

https://extensions.joomla.org/extension/sp-page-builder/

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