Shaper Finance - Off Canvas Menu Shows On Desktop After Template Update - Question | JoomShaper
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Shaper Finance - Off Canvas Menu Shows On Desktop After Template Update

L

LeAnn

Template 3 years ago

Can you please advise how to remove the off canvas/mobile menu from the destkop version? It is suddenly appearing after updating the template, but was configured correctly prior to the update (and remains correctly configured).

https://drive.google.com/file/d/1lLUr1m1ug4vgyDSlXvrGlBnzE20rw8Hq/view?usp=sharing

https://drive.google.com/file/d/19N0Zmavpv3_GBMMtG7W6_1md7X1twjsm/view?usp=sharing

It could also be related to the helix update, as I updated that at the same time.

You can see the site and the menu issues here: https://www.eiahu.org

Thank you in advance.

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5 Answers
Ariba
Ariba
Accepted Answer
Support Agent 3 years ago #55074

In your screenshot i can see the offcanvas icon is showing beside search box in desktop view. But from my browser I can't see the same. Could you clear your browser cache and check again please?

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Ariba
Ariba
Accepted Answer
Support Agent 3 years ago #55056

Hello

Thank you for your query.

I'm unable to find the offcanvas in your site. Have you unpublished the offcanvas module? If you provide me your administrative access, I can check the issue by enabling the offcanvas module. Use the hidden mode to share the log in credentials.

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L
LeAnn
Accepted Answer
3 years ago #55065

My screenshot shows the published offcanvas module.

https://drive.google.com/file/d/1lLUr1m1ug4vgyDSlXvrGlBnzE20rw8Hq/view

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L
LeAnn
Accepted Answer
3 years ago #55066

I have provided credentials.

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L
LeAnn
Accepted Answer
3 years ago #55077

You are correct- the browser cache clear resolved it. Thank you. That said, the menu is now hard-returning on the page, and it has not done that before. It does that in all browsers that I am using. I will try and make one of the items shorter, but this is a change following my updates.

Thank you.

(Follow up- adding an ampersand instead of "and" fixed it- but again, this was an issue following the update. So more of an FYI rather than anything to correct on my site.)

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