Frontend editor not opening - Forum | JoomShaper
Staff replied SP Page Builder

Frontend editor not opening

Asked by Renor 4 years ago Last activity 4 years ago

Since earlier today, when I try using the frontend editor to open & edit an existing page or after creating a brand new one, it just doesn't open. No error message, just a blank screen.

In case this could have something to do with it, the last time I recall accessing the frontend editor was to remove a module that generated this message at the top of the page: jQuery(function($){ initTooltips(); $("body").on("subform-row-add", initTooltips); function initTooltips (event, container) { container = container || document;$(container).find(".hasTooltip").tooltip({"html": true,"container": "body"});} });
I disabled that acymailing module in the backend, and the error message went away. Again, I don't know if it has anything to do with the current issue of not being able to open any page using the frontend editor.

Any suggestion(s)? Access in Hidden Content if needed.
Tks!

7 replies

joe

Did you just update to the newist Helix or SPPB?
What are the version number of each?

Renor Asked this

Helix 2.0.6
SPPB 3.8.3

joe

Did this just started happening when updating to Helix 2.0.6?

Renor Asked this

No, I installed Helix 2.0.6 after ready your previous reply. This website was a QUickStart Pack done by athird party last summer.

Toufiq Senior Staff

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Please disable the HTTPS/SSL from your server then check again. If it works then contact your cloudflare service provider to disable the rocket laoder. Besides, disable third-party extension one by one & check.

-Thanks

Renor Asked this

Thanks Toufiq.
No changes when I disabled https/ssl.
Tested all plugins: the culpit was Joomlashack's Analytics, which is strange because I use that plugin on another website where that plugin is activated and SPPB is working fine there.

I contacted JoomlaShack to let them know about this issue as it might be something experienced by other users.

Anyway, I'll work with what I have for now.
Tks,
Serge

Toufiq Senior Staff

Glad to know that your problem solved and the problem was not our product. Thanks

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