Feature Box Not Working / Helix Ultimate - Question | JoomShaper
Black Friday sale is live with flat 50% OFF. Sale ends soon! Grab your deal now!

Feature Box Not Working / Helix Ultimate

B

BEATRIZ LÓPEZ JEREZ

Template 3 years ago

Hi! I can´t add a new feature box or make changes in the feature box already have in the SP Page Builder page. How can i fix that?

thanks S.

0
10 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #56275

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

0
B
BEATRIZ LÓPEZ JEREZ
Accepted Answer
3 years ago #56447

OK, thanks

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #56461

I have checked the feature box addon and it works fine.

0
B
BEATRIZ LÓPEZ JEREZ
Accepted Answer
3 years ago #56475

working in a new page, but not in the page i created before

0
B
BEATRIZ LÓPEZ JEREZ
Accepted Answer
3 years ago #56476

check this, i can´t make changes

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #56485

I have checked and no issue found

0
B
BEATRIZ LÓPEZ JEREZ
Accepted Answer
3 years ago #56490

ok, the problem is in the backend. I can make changes in the frontend. thanks

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #56492

I also checked backend and forget to capture screencast. If you want, I will share with you screencast for backend.

0
B
BEATRIZ LÓPEZ JEREZ
Accepted Answer
3 years ago #56496

not necessary. thanks again.

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #56498

You are most welcome :)

0