Startupbiz_quickstart_j3_v2.1.zip Not Working Cannot Install - Question | JoomShaper
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Startupbiz_quickstart_j3_v2.1.zip Not Working Cannot Install

hillary_h

hillary_h

Template 3 years ago

Hi, please can this be checked on your end. I have tried multiple time to install it and it consistently fails on Joomla installation.

My serice provider and i cannot get it to install.

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5 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #56252

Hi,

  1. This is quite old template, so you have to use PHP 7.x
  2. On what step you fail?
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hillary_h
hillary_h
Accepted Answer
3 years ago #56260

The final step in the Joomla install process. Get this message Could not connect to MySQL server

We on using PHP 7.4 and that it fails during the final stage after you click install. Using MySQLi

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #56302

Could not connect to MySQL server

It's Joomla core message, from Joomla installer. Are 100% sure that used by you database was correctly created with all privileges.

Maybe as 1st step of test try to install raw Joomla 3.10 package there.

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hillary_h
hillary_h
Accepted Answer
3 years ago #56325

Hi Paul. I abandoned using Startupbiz and used Opus instead. Using the same databases and credentials as setup initially is worked perfectly. Please can you check Satupbiz on your side. Thanks

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #56358

I will inform developer.

Opus is much more modern template.

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