Top Menu Display On Mobile - Question | JoomShaper
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Top Menu Display On Mobile

SS

Saint Maur International School

Template 3 years ago

Instead of disappearing to leave only the hamburger menu, the main menu stays visible in mobile view and overlaps with the site content. https://www.yokohamaaikidojo.com/en/

Thanks in advance for your help

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10 Answers
Ariba
Ariba
Accepted Answer
Support Agent 3 years ago #57259

Hello

Thank you for your query.

Could you clear your cache and check again, please? From my end the main is not visible from mobile, only the hamburger is.

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SS
Saint Maur International School
Accepted Answer
3 years ago #57262

Hi, I emptied the cache but the problem is still there, both on chrome and edge.

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SS
Saint Maur International School
Accepted Answer
3 years ago #57504

Sorry but with a 300 dollar membership, I expect more than one response every 24 hours! Can I get some support??

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Ariba
Ariba
Accepted Answer
Support Agent 3 years ago #57506

Please provide your administrative access, use the hidden mode to share the log in credentials.

Also, it would be helpful if you could provide a screenshot highlighting the issue you are facing. You can use the tool to share the image here: https://imgur.com/

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SS
Saint Maur International School
Accepted Answer
3 years ago #57510

Hello,

Here is the screen capture: https://imgur.com/oeB41KJ As you can see, the main menu (Home - About...) still displays on the reduced size widnow (both on PC and on Android) and stays over the page content when scrolling down. I have looked into your forum and it is a recurring issue with other users too.

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SS
Saint Maur International School
Accepted Answer
3 years ago #57709

Anybody home??

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SS
Saint Maur International School
Accepted Answer
3 years ago #57902

2 days, still no response. This is a joke of a paying support.

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Ariba
Ariba
Accepted Answer
Support Agent 3 years ago #57909

My sincere apologies for the unwanted delay. Could you please let me know in which mobile and browser are you testing this? Can you kindly check on a different browser & device to see if the same problem occurs there or not? Because I checked on my end from both Android, iOS and Desktop and it looks fine, as I shared in the screenshot.

272677463_644864943489174_153068409309532042_n.png273199376_373638227488684_7942566183026922365_n.jpg

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SS
Saint Maur International School
Accepted Answer
3 years ago #57918

I have the issue on:

All those devices are using different Internet access points.

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SS
Saint Maur International School
Accepted Answer
3 years ago #61036

The problem is still there, reported by many visitors. May I get some help?

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