Editing Error - Question | JoomShaper
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Editing Error

WD

wills diamen

General 3 years ago

Hello i am using your indigo template for one of my site and i observed that after creating article contents it is impossible to edit the article afterwards. I keep getting the following error message: Error Check-out failed with the following error: The user checking out does not match the user who checked out the item. You are not permitted to use that link to directly access that page (#98).

I really don't know what to do about this hence i am asking for your help thank you

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5 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #58476

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the FTP access to check the issue? I will check & get back to you soon. 

-Thanks

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WD
wills diamen
Accepted Answer
3 years ago #62105

hello The joomla backend to the site is: http://nbsc.ng/administrator username: haruna password: Mbuhari

I am trying to rebuild the website on a subdomain using the same template, but i am still having issues with the new website. these are the problems: Artices can't be saved. the save , save and close, and save and new buttons won't work. I even tried using menu option to create an article and the problem persist. secondaly the template color can't be changed to my liking. instead of giving a solid color for the menu hover effect it is giving me a graduating colour from green to red which is not what i want. I have to deliver this site by Monday next week and they want this template. if these two issues can be resolved i am good to go. the new site: http://site.nbsc.ng/ username: nbscadmin password: 4@Q66VZ;Zu0h kindly focus on the new site . thank you

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #62222

Content - J2Store plugin conflict with the Page Builder and Joomla script. Will you please contact with J2store support. Thanks

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WD
wills diamen
Accepted Answer
3 years ago #62282

thank you, i don't need the J2store, if i delete it will the error be corrected?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #62284

You need to disable. Cause, this extension overridden inside the template folder html directory.

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