Form Builder Not Sending Mail - Question | JoomShaper

Form Builder Not Sending Mail

W

Wernher

SP Page Builder 3 years ago

Hi Guys

The formbuilder is not working on my site

www.wlinvest.co.za

Please can you assist

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8 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #59264

Hello Wernher

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

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W
Wernher
Accepted Answer
3 years ago #59268

Mornning Ofi

Many Thanks, note same below

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W
Wernher
Accepted Answer
3 years ago #59540

Morning Ofi

Any joy with my ticket re contact formbuilder not working?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #59567

Evening here!

Your issue is fixed now. Please check your site. The issue was on the Email Header.

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W
Wernher
Accepted Answer
3 years ago #59569

Hello Ofi

YOU ROCK! Thank you, its working. Please for my future referace, was it an error on my side or the template?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #59582

You are welcome. It was an error from the template pre-built page. I removed {{email}} to fix it.

Screenshot at Mar 01 19-09-10.png

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U
Unser
Accepted Answer
1 month ago #203768

Hi I have a similar issue, and get the message: Email sent failed, fill required field and try again!

although all filed s are completed: https://www.microbeid.rinkelab.org/index.php/pages/contact-us#

Any idea what can cause this?

I modiefied the subject entry to: {{subject}} | {{site-name}}

but still the same error.

Best Chris

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #203829

Hello Unser,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing.

Please post a new question regarding your issue. We will check and help you.

Best regards

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