Helix Not Working - Question | JoomShaper
Black Friday sale is live with flat 50% OFF. Sale ends soon! Grab your deal now!

Helix Not Working

JL

Jack Lesley

Helix Framework 3 years ago

Hello All

I am useing your helix in our website... but when I am trying to change the color through the helix nothimng happen I am only abel to add font .. but I am unable to use predefine preset please check and let me know .. please resolve this as soon as posible..

Thank you

0
15 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 years ago #59455

Hi

Which version of Helix are you using? In the latest version, it seems ok on my end. Please see my screenshot below:

https://prnt.sc/S1ikJu_IMKMa

Which color do you want to change? I can solve it via custom CSS. Or this forum post may help you too.

https://www.joomshaper.com/forum/question/11990

If you need any further help just ping me here.

-Regards.

0
JL
Jack Lesley
Accepted Answer
3 years ago #59460

but i need to do with this predefine preset not with css

0
JL
Jack Lesley
Accepted Answer
3 years ago #59462

did you check my website

0
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 years ago #59464

Hi there!

Sorry for the inconvenience!

I have some suggestions for you! Reason can be one of them:

You may try to go in Advanced > SCSS > Compile SCSS to CSS, activate that option again. Once you're done with your colors you can remove it.

So, you might try toggling the custom style setting on/off during change to see if there isn't just an old file that's loading and isn't yet rewritten by the compile function.

You may try enabling compress the CSS and Javascript to get it to work.

Sometimes the main reason for not showing the changes is Adblock software installed on the computer. After disabling the Adblock software the changes are shown immediately.

Clear Joomla and Browser cache(Hard reload) after each of the steps(Most important)

Hope this helps!

0
JL
Jack Lesley
Accepted Answer
3 years ago #59466

I tried this is now workig please check this

0
JL
Jack Lesley
Accepted Answer
3 years ago #59471

Edit Preset: preset2 also not working

0
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 years ago #59474

Does your presets are working now?

Did you follow my instructions properly?

0
JL
Jack Lesley
Accepted Answer
3 years ago #59475

yes but its now working

0
JL
Jack Lesley
Accepted Answer
3 years ago #59476

its working on my time with I click on pencil icon which means edit preset its not working

0
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 years ago #59477

Glad to know that its working. You can now accept the answer and close this post. For more help please create a new forum post our team will help you.

Thanks.

0
JL
Jack Lesley
Accepted Answer
3 years ago #59478

no its not workinng please check the issue and resolve it

0
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 years ago #59479

I cant access your site please check

https://prnt.sc/RayllGTbtY9Z

0
JL
Jack Lesley
Accepted Answer
3 years ago #59480

let me check

0
JL
Jack Lesley
Accepted Answer
3 years ago #59481

oh its Ip issue please guide how I can do this I will follow you

0
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 years ago #59483

Please check the Hideen content portion.

0