Error on changing file in Template - Forum | JoomShaper
Solved Helix Framework

Error on changing file in Template

Asked by Hansis 4 years ago Last activity 4 years ago

Hello!

After Update to a newer Shaper_HelixUlitmate-Version it is not possible to change file-content.
Every Time when I want to change a file i get following error:

File „‎/administrator/templates/shaper_helixultimate/www/htdocs/<xxxxxx>/joomla4/templates/shaper_helixultimate/css/custom.css“ in Template „shaper_helixultimate“ change
-->Danger The source file could not be found

also adding a new file is not possible

danger
An error occurred while creating the file.
An error has occurred! The file could not be created.

what is the problem?

rg
Hansi

Accepted answer

Marked as the solution
Toufiq Senior Staff
4 years ago

Same problem occurred for the Joomla Default template. Will you please contact your hosting provider and let them know why occurred on your server? Thanks

5 more replies

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Toufiq Senior Staff
4 years ago

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

Note: Please downgrade your php version 8 to 7.4

-Thanks

Hansis Asked this
4 years ago

Hello
I have downgraded to php 7.4.
Login will be sent as hidden Content

rg
Hansi

Toufiq Senior Staff
4 years ago

Super administrator access, please. Thanks

Hansis Asked this
4 years ago

sorry: "Super Users" is correct, isn't it?

Hansis Asked this
4 years ago

I have changed Account to super Users

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