Error On Changing File In Template - Question | JoomShaper
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Error On Changing File In Template

H

Hansis

Helix Framework 3 years ago

Hello!

After Update to a newer Shaper_HelixUlitmate-Version it is not possible to change file-content. Every Time when I want to change a file i get following error:

File „‎/administrator/templates/shaper_helixultimate/www/htdocs/<xxxxxx>/joomla4/templates/shaper_helixultimate/css/custom.css“ in Template „shaper_helixultimate“ change -->Danger The source file could not be found

also adding a new file is not possible

danger An error occurred while creating the file. An error has occurred! The file could not be created.

what is the problem?

rg Hansi

0
6 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #61604

Same problem occurred for the Joomla Default template. Will you please contact your hosting provider and let them know why occurred on your server? Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #61154

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

Note: Please downgrade your php version 8 to 7.4

-Thanks

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H
Hansis
Accepted Answer
3 years ago #61293

Hello I have downgraded to php 7.4. Login will be sent as hidden Content

rg Hansi

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #61327

Super administrator access, please. Thanks

0
H
Hansis
Accepted Answer
3 years ago #61434

sorry: "Super Users" is correct, isn't it?

0
H
Hansis
Accepted Answer
3 years ago #61488

I have changed Account to super Users

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