Unable To Modify A SPPB Module - Question | JoomShaper
Black Friday sale is live with flat 50% OFF. Sale ends soon! Grab your deal now!

Unable To Modify A SPPB Module

MR

Murugappan Ramanathan

SP Page Builder 3 years ago

Hi,

We have a SPPB Page builder module created in our Joomla Web Site. I need to modify the content of the addon used in the module but i am unable to as it keeps giving me an error that i am not permitted. I modified other modules in the same site and i have no problems except this one. Why?

I am having this problem since SPPB version 3.8.4. The joomla is the version 3.10.5. Template and Wayne template version J3 v2.0.0. Please see the screencaps:

https://prnt.sc/BQsR2QrRD_ZK https://prnt.sc/5pBGLpM7zKm6

0
12 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #62070

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

0
A
Addington
Accepted Answer
3 years ago #62072

I am having the same issue. I think its a bug. There was a thread about it a few days ago.

0
MM
marley man
Accepted Answer
3 years ago #62073

I have the same issue. It's a bug in SP Pagebuilder and it's very frustrating. Did you find the solution yet?

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #62091

We have also fixed this issue and now the package is testing department. I hope it will release soon. Thanks

0
MR
Murugappan Ramanathan
Accepted Answer
3 years ago #62094

Hi Toufig,

I think there are other bugs. I am now installing test site and testing the features all over again. I am worried about your version 4. I tested and found it buggy at installation step.

Please get this bug fixed as i cannot update the telephone number in the module i am editing.

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #62196

We will release it soon. Thanks

0
MR
Murugappan Ramanathan
Accepted Answer
3 years ago #62357

Hi Toufig,

I just updated with version 3.8.6 and damn problem did not resolve. So frustrating. You want us to give you acccess to our production site? We have many application components with ids and passwords in there. I will try get one setup.

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #62420

Can you give me administrator access?

0
MR
Murugappan Ramanathan
Accepted Answer
3 years ago #62429

Hi Toufiq,

Sorry for the delay. I had to duplicate the production site and washout all the sensitive items. The module i am having trouble with is "bottom-02". Please checkout. The link and credentials are in hidden content. Thank you.

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #62457
0
MR
Murugappan Ramanathan
Accepted Answer
3 years ago #62464

Hi Toufiq,

What did you do?

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #62493

Didn't nothing

0