Unable to modify a SPPB module - Forum | JoomShaper
Staff replied SP Page Builder

Unable to modify a SPPB module

Asked by Murugappan Ramanathan 4 years ago Last activity 4 years ago

Hi,

We have a SPPB Page builder module created in our Joomla Web Site. I need to modify the content of the addon used in the module but i am unable to as it keeps giving me an error that i am not permitted. I modified other modules in the same site and i have no problems except this one. Why?

I am having this problem since SPPB version 3.8.4. The joomla is the version 3.10.5. Template and Wayne template version J3 v2.0.0. Please see the screencaps:

https://prnt.sc/BQsR2QrRD_ZK
https://prnt.sc/5pBGLpM7zKm6

12 replies

Toufiq Senior Staff

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

Addington

I am having the same issue. I think its a bug. There was a thread about it a few days ago.

marley man

I have the same issue. It's a bug in SP Pagebuilder and it's very frustrating. Did you find the solution yet?

Toufiq Senior Staff

We have also fixed this issue and now the package is testing department. I hope it will release soon. Thanks

Murugappan Ramanathan Asked this

Hi Toufig,

I think there are other bugs. I am now installing test site and testing the features all over again. I am worried about your version 4. I tested and found it buggy at installation step.

Please get this bug fixed as i cannot update the telephone number in the module i am editing.

Toufiq Senior Staff

We will release it soon. Thanks

Murugappan Ramanathan Asked this

Hi Toufig,

I just updated with version 3.8.6 and damn problem did not resolve. So frustrating. You want us to give you acccess to our production site? We have many application components with ids and passwords in there. I will try get one setup.

Toufiq Senior Staff

Can you give me administrator access?

Murugappan Ramanathan Asked this

Hi Toufiq,

Sorry for the delay. I had to duplicate the production site and washout all the sensitive items. The module i am having trouble with is "bottom-02". Please checkout. The link and credentials are in hidden content. Thank you.

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