Background Image Not Displayed On Server Anymore - Question | JoomShaper
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Background Image Not Displayed On Server Anymore

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Thomas

SP Page Builder 3 years ago

I proceeded with the SP Pagebuilder Update yesterday and since then my background header images are not showing up anymore. Only the text and the defined background color show up but not the image itself.

When introducing a template (for example conference "home" site 1st page) the images shows correctly in the editor as well as on the website. However, when changing this conference background image with my own background image, the image is not shown anymore. This happens with any image that I choose under my image gallery....

Updates done : shaper_helixultimate from 2.05. to 2.0.7 SP Page Builder Pro from 3.8.3 to 3.8.5 System - Helix Ultimate Framework from 2.0.6. to 2.0.7 I am on Joomla V 3.10.6

Thanks for letting me know whether there is a bug here..

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7 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #62183

Please go to Extensions -> Manage and search "SP Page Builder". Then select all and uninstall. Then install SP Page Builder on the site.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #62064

Hello Thomas

I have taken your site backup and checked on my localhost. I have uninstalled SP Page Builder from the site and then installed it again. This solved the issue. Please take a full site backup with you. Then uninstall and install SP Page Builder. Hopefully, it will solve the issue on your site.

Best regards

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T
Thomas
Accepted Answer
3 years ago #62106

Hi Ofi Thx for your quick reply. Before I do something wrong here can you please advise whether I will need to uninstall all SP Pagebuilder entries under extensions or only selected ones?

Thanks!

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Thomas
Accepted Answer
3 years ago #62338

Thanks so much! I just uninstalled all SP pagebuilder components and reinstalled again on the site. It solved the problem! ;-)

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #62465

You are welcome. Thanks for accepting the answer.

I have a humble request. It would be very kind of you if you can manage some moment to give us feedback on Joomla Extension Directory. This will inspire us to improve.

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AL
Anthony Lombardi
Accepted Answer
3 years ago #82282

I had the same problem with background heading images and I followed instructions from forum https://www.joomshaper.com/forum/question/12773 - Background Image Not Displayed On Server Anymore I uninstalled and installed fresh now my modules created with sp pagebuilder are not visible. https://drive.google.com/file/d/1uHm2xKrNFVo3vL8BmOEf0T7F2zrwJtl4/view?usp=sharing https://drive.google.com/file/d/1LttMXcv2voFtjGxvwjV04ccNyEvsBBQY/view?usp=sharing What can I do?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #82285

Hello Anthony Lombardi

Please post a new question about this issue. We will help you.

Best regards

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