updating pro version - Forum | JoomShaper
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updating pro version

Asked by theresa 4 years ago Last activity 4 years ago

I get this message when I try to upload or update SP Page Builder Pro:

Warning
JInstaller: :Install: Error SQL Duplicate column name 'media_attr'
Extension Update: SQL error processing query: DB function failed with error number 1060
Duplicate column name 'media_attr'
SQL =

1 reply

Ariba Staff
4 years ago · edited

Hello

Apologies for your inconvenience. Could you kindly check out the solution in the video link below?

https://drive.google.com/file/d/16Wuh2m8EBim_UUsvZYcicwkrng0qyZIl/view

You can also try the steps below:

  • Take a full site backup for safety.
  • Uninstall SP Page Builder from your site.
  • Then install SP Page Builder latest on your site.
  • Clear CMS and browser cache
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