SP Module

Paul Frankowski Senior Staff

4 years ago · edited

Hi Natasa,

1. Please update SPPB to the current version 3.8.6, if you have the old one.
2. If you have the current one, disable Database Cache
3. Make also test using Joomla Custom module, are changes are saved there? If not, it's database cache from your server settings.
4. Where you have hosting, what hosting company name?

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Natasa Asked this

4 years ago

I have SP 3.8.6.
I have disabled Cache
I tested the custom module and it work ok.
https://www.one.com

Change php to 7.4 from 8

The problem still exist

Paul Frankowski Senior Staff

4 years ago · edited

Do you have a problem with all addons, or only one specific?

Share access to Admin area, I will check.

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Natasa Asked this

4 years ago

Here are the data

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Natasa Asked this

4 years ago

I must admit that I don't know about the others since this is fresh instalation, I didn't check the others .

Paul Frankowski Senior Staff

4 years ago

I checked two modules and they are 100% OK.
I used Firefox browser during test, and as you may see in my video (link below) I couldn't reproduce your problem. Can you record your video as well. Maybe use Firefox or Safari.

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Natasa Asked this

4 years ago

I did made the video using Safari. How can I send it to you?

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Natasa Asked this

4 years ago

But you are right. I used the Chrome and it works fine. Oauu, I didn't know that the browser can be the issue. So, it is ok, I can work in Chrome. Thanks. But I can send you a video of safari if you tell me how to attach it.

Paul Frankowski Senior Staff

4 years ago

upload on your sever (website www) and share link.

Can you test using Firefox as well, just in case.

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Natasa Asked this

4 years ago

Yes, I will try firefox and send you a link for fies