Background Video Doesn't Play - Question | JoomShaper
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Background Video Doesn't Play

LD

LEONIDHA DHEFTO

SP Page Builder 3 years ago

Video in background doesn't play for certain android browsers (e.g. Firefox). These videos play OK on desktop PC's and some android but not all browsers. What is wrong?

https://skymanmentalist.com/symmetoxi https://skymanmentalist.com/contact

Thank you

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8 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #62710

Hi there,

Thanks for contacting us. Sorry for the inconvenience. I have checked your URL's & the video background works fine.

https://drive.google.com/file/d/15L1K5uVca6qoU2mUWd7G73542ge_uXMw/view

-Thanks

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LD
LEONIDHA DHEFTO
Accepted Answer
3 years ago #62711

Thank you. It actually works for some browsers but not for Firefox android version.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #62713

If I may....

Mobile browsers are different compare to desktop versions, most of them block auto-play for videos. They have their own rules. So I suggest to have also image background, not only video.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #62857

The mobile browser doesn't have option to play the background video. Thanks

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Accepted Answer
3 years ago #62860

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Accepted Answer
3 years ago #63167

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LD
LEONIDHA DHEFTO
Accepted Answer
3 years ago #63168

Thank you for the input. It's only one video and not a slideshow. Probably your recommendation won't alter the look and behaviour of the page. I will try!

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #63202

I have added this issue on our backlog. I hope developer team will check & they will inform me if possible improve this area. Thanks

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