Sp Page Builder Module Not Up Dating In The Estate Template - Question | JoomShaper
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Sp Page Builder Module Not Up Dating In The Estate Template

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Graeme

Template 3 years ago

The module Possition Bottom 1 ont update I Have change the logo it saves and then returs back yto your estate logo i have tried diffrents formats bothe svg and pngs the texts also keeps reverting back to your text

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9 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 years ago #62830

Hi there!

Sorry for the inconvenience.

From where did you change the logo and how, please? Kindly do let us know about it to understand the issue better.

Best Regards

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G
Graeme
Accepted Answer
3 years ago #62835

In the Site modules, module Position Bottom 1 Module name Bottom-01 Which is an sppb builder module I Cannot edit this module, any changes i make revert once i save.

I Cannot add an addons within this module, addons lose there content when i save. i have also tried creating a new module to put in Position Bottom 1. I Can create module but no setting are saved in the new module once the module is saved

I Have had to restore the site today to resolve a problem From a backup supplied by your team The module problem exitied befor the restore and still persist after the restore. https://www.joomshaper.com/forum/question/12786#qa-answer-62653

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G
Graeme
Accepted Answer
3 years ago #63546

Hi, A Further Update, Its seems all the module in the Bottom Section cannot be edited

You can edit them but when saving the module SP Pagebuilder information is not saved it’s almost like there is a file for the bottom section which cannot be written to. Is it some kind of permissions issue with a specific file?

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 years ago #63553

Hi,

Sorry to hear that.

Which version of SP Page Builder you are using, please?

Best Regards

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G
Graeme
Accepted Answer
3 years ago #63564

Hi its Version: 3.8.6

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 years ago #63728

Hi,

This is the latest version and this should not be happened as per my knowledge, though.

However, is it possible for you to give me a screencast showing this issue, please?

Best Regards

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G
Graeme
Accepted Answer
3 years ago #64661

Hi Any news on this issue ?

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G
Graeme
Accepted Answer
3 years ago #64847

Seems SP Builder wont work in any module it just wont save ina a module I Can add hand coded content normal joomla modules so seems to be specific to SP Builder

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