Virtuemart After Checkout: Default Layout File is Not Exists! - Question | JoomShaper
Black Friday sale is live with flat 50% OFF. Sale ends soon! Grab your deal now!

Virtuemart After Checkout: Default Layout File is Not Exists!

MR

Michele Righetti

Template 3 years ago

Hello. I built a site with helix ultimate template and virtuemart ecommerce. Joomla version 3.10.6 and virtuemart version 3.8.8 template verson 2.0.7. After the purchase and payment, the site appears a blank page with the following text "Default Layout file is not exists! Please goto to template manager and create a new layout first." If I make the same purchase using the protostar template everything works fine. The final page appears with the order summary with payment and shipping details. Can someone help me?

0
7 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #63826

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

0
MR
Michele Righetti
Accepted Answer
3 years ago #63919

Thankyou

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #63933

Order works fine. But, your site server is very slow.

https://prnt.sc/UavRXBXz6xGE

0
MR
Michele Righetti
Accepted Answer
3 years ago #63996

Thankyou, but the site does not work in Italian. you have to put the site online and buy in Italian.

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #64021

Please tell them to make your extension compatible with Helix Ultimate. Thanks

0
MR
Michele Righetti
Accepted Answer
3 years ago #64119

this answer is unacceptable. Regards

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #64177

I have checked italian version and it works fine.

https://prnt.sc/86r5Ck6XKfai

0