Awaiting an answer SP Page Builder

Instagram On Joomla Site

Asked by Lee Foster 5 years ago Last activity 5 years ago

Hi,
I am very unsuccessfully trying to add my instagram to my joomla website. I have just purchased the sp page builder pro and installed to try to resolve this. I had sp page builder before but decided to update it as it was included with the template i purchased a year or so ago and needed updating. I am having no luck at all.
I have followed the documentation to do this. My instagram is now a business account and my facebook page ( i think ) is linked to it. I have created the app on developer and have copied and pasted the codes in on sp settings, but it just goes back to app id filled in but app secret blank and no token button appears. My instagram and fb page are linked
Any help would be appreciated
Thank you in advance
Lee

12 replies

Ofi Khan Staff

5 years ago

Hello Lee Foster

Please follow this document to set up a Business Account on Instagram and use In Development Mode rather than the Live Mode because it takes more time for approval.

Best regards

Lee Foster Asked this

5 years ago · edited

Business Verification Status
Verified
We've successfully confirmed your business details. Thank you for helping increase transparency between businesses and people on Facebook.

All that is done but it just does the same thing. It is in development mode.

Do you have to switch to live mode once verified so it works

Lee Foster Asked this

5 years ago

I'm not being funny but following the document exactly how it shows and doing it all and it doesn't work, there must be information missing in the document. Copying the app id and app secret just goes back to blank after inserting and clicking next.

Andrea

5 years ago

thanks!
On Facebook some voices have changed slightly but everything works correctly.

Lee Foster Asked this

5 years ago

Hi Andrea
Sorry not sure what you mean

Andrea

5 years ago

for example when go to create a new app , there are 4 types fo APP and no 3

Lee Foster Asked this

5 years ago

Created another app using number 3 and that still does not work
Thank you for trying Andrea

Wild Bear

5 years ago · edited

Hi there, I had a nightmare getting it to work too.
Did you follow these steps:
create app -
more options -
something else -
name app -
put in your email -
connect to your business manager account -
robot check -
Select facebook login -
select www web -
url of your site -
add app id and secret into sp page builder options area
generate access token

Where I went wrong was trying to add the instagram api instagram basic display, which don't seem to be needed.
It will work in development, but if you want it to be live then the app needs to have all the facebook rigmarole done and approved.

Lee Foster Asked this

5 years ago

Hi Wild Bear
Thank you for your answer. I have done all of the above exactly as you say. I also put in the Valid OAuth Redirect URIs as instructed in the document.
What my issue seems to be is, no matter how I do it , When I put the Facebook App Id and Facebook App Secret in SP Page Builder configuration, When i click on next they just go back to blank and nothing happens. I have tried putting them in and clicking save first rather than next and that also makes them go blank.
Am I missing filling in anything on the app maybe?
Many Thanks
Lee

Wild Bear

5 years ago

Does the popup appear for you to log into facebook?