Hi! I installed the Shopin template and created a website. But then I noticed an error in the Helix 3 component in the "Components" -> "helix3" menu.
When you click on helix3 in the Components Menu, the message "An error has occurred. 404 Component not found." appears.
Thanks in advance for your reply.
Awaiting an answer
Helix Framework
There is a problem in Helix3 - Component Menu
5 replies
Ariba Staff
Hello
Thank you for your query. Actually this is occuring due to the update issue which will be delayed for J2store update. Because, J2store extension provider didn't make compatibility with Joomla4. That's why we are also waiting for the J2store update.
Rashida Rahman Staff
Hi there!
Sorry for the inconvenience.
Have you updated your system plugin of Helix3 recently? If yes, is it possible for you to revert back to your last working backed up version?
The Shopin template doesn't get the latest version of helix3 and Joomla 4 compatibility update because of the dependency on the third party shop management extension J2store. Once the template gets an update you can perform the update operation, until then kindly do not update the system plugin of your framework.
Best Regards
Georg Klinger Asked this
Ok. Unfortunately, I can't go back to a backup. It remains only to wait. Thanks for the answer.
Rashida Rahman Staff
Hi,
Sorry to hear that.
You may try the older helix3 system plugin to see if it helps:
Please make sure you have a full site backup now before trying anything new.
Best Regards
Georg Klinger Asked this
Hi! Unfortunately no change. But thanks.
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