portfolio item empty not editable - Forum | JoomShaper
Staff replied SP Page Builder

portfolio item empty not editable

Asked by Pascal 4 years ago Last activity 4 years ago

Hi,
While editing a portfolio item it suddenly appeared empty?
Now I can't edit this anymore. It still is visible in front end.

Looks like it has something to do with site languange and item language.
I set site and backend language to dutch (nl)
Joomla menu items to dutch (NL) except home
All sppb pages to ALL language
All portfolio items ALL language

Do you have a solution to fix this?
In hidden I added the url

Regards,
Pas

17 replies

Toufiq Senior Staff

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

Pascal Asked this

Hi Toufiq,
I added info in private reply.
Thanks.

Toufiq Senior Staff
4 years ago · edited

I have checked your portfolio item editing issue and no problem found.

Pascal Asked this

Hi Toufiq,
I still can't see item on this page? see screen in private since site in still in development.
I also see this url is /en/ in your screen
This should be 'nl'
Hope you can explain what could be wrong..

Regards,
Pas

Toufiq Senior Staff

Please check the screenshot.

Pascal Asked this

Yes it's messy but was testing with this.
This only problem is only with portfolio item with id23.
All othter items work fine.
Maybe if you can edit and change language of this item with id23 it will be fixed?
I use firefox for editing but also tried safari, but same issue.

Thanks

Toufiq Senior Staff

No success to change language. You can re-create this item.

Pascal Asked this

No problem. Do you have any idea how this could have happend?
Was editing this portfolio item when clicking a button item and all was gone?

Thanks,
Pas

Toufiq Senior Staff

Maybe you have added some wrong html code inside raw html addon or added non compatible module.

Pascal Asked this

Hi Toufiq,

No html is used.
I just noticed it happend again with another item (id32 test2)
Edit bottom button (Neem contact op voor meer informatie)
When switching this style to gradient.
Then the whole page is empty.
You can check for yourself.

Regards,
Pas

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