Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

Hi Toufiq, I added info in private reply. Thanks.

I have checked your portfolio item editing issue and no problem found.

Hi Toufiq, I still can't see item on this page? see screen in private since site in still in development. I also see this url is /en/ in your screen This should be 'nl' Hope you can explain what could be wrong..

Regards, Pas

Please check the screenshot.

Yes it's messy but was testing with this. This only problem is only with portfolio item with id23. All othter items work fine. Maybe if you can edit and change language of this item with id23 it will be fixed? I use firefox for editing but also tried safari, but same issue.

Thanks

No success to change language. You can re-create this item.

No problem. Do you have any idea how this could have happend? Was editing this portfolio item when clicking a button item and all was gone?

Thanks, Pas

Maybe you have added some wrong html code inside raw html addon or added non compatible module.

Hi Toufiq,

No html is used. I just noticed it happend again with another item (id32 test2) Edit bottom button (Neem contact op voor meer informatie) When switching this style to gradient. Then the whole page is empty. You can check for yourself.

Regards, Pas

It works fine.

https://prnt.sc/oWQco9KS1BFn

Not at my side ;) Did you edit button style to gradient? This is exactly what happend before, only now I did not save but cancel.

Regards, Pas

I just checked save works or not. I didn't change anything.

Does not work. Every time I edit a button and set 'gradient' all page is gone? Just tested with portfolio item test id31 See screen in hidden content. When this happens I click 'close' to not save page, and I can open and edit again. But when I hit save and open again I see the empty page.

Regards, Pas

Yes, Found this issue on your site. But, when i have checked my end no issue found.

Do you have any idea what could cause this? As far as I know all is running on latest versions with php 7.3.28 JCE editor 2.9.20

Or is it possible to use debug or error reporting to find out what this issue is?

Regards

Will you please re-insert button addon and check again. Thanks