500 Behavior::modal Not Found. - Question | JoomShaper
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500 Behavior::modal Not Found.

Guille

Guille

Template 3 years ago

I try to edit some article (that it has SP Page Builder Pro - Integrations Joomla article set ON), In the backend shows the following message: " An error has occurred. 500 behavior::modal not found". and shows Return to Dashboard button

Joomla 4.1.2 Helix Ultimate 2.08 SP Bulider Pro 3.8.6

Could you help me please?

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3 Answers
Ariba
Ariba
Accepted Answer
Support Agent 3 years ago #67453

Hello

Thank you for your query & apologies for the inconvenience. Actually, this type of problem can occur for a third-party extension, and it is not relevant with our product. Could you please check the possible solutions in the link below?

https://forum.joomla.org/viewtopic.php?f=812&t=990901

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Guille
Guille
Accepted Answer
3 years ago #67492

Hello Ariba....

I had studied the link of the Joomla forum. Excelent !!

I found the same error in the same file in the same line 149...

() JROOT/libraries/src/HTML/HTMLHelper.php:149

I disabled the obsolete plugins that we don´t use a time ago and We was been disabled (in J3.10.x) before the migration:

JSN_EASYSLIDER_PLUGIN_CONTENT_TITLE &
JSN_EASYSLIDER_PLUGIN_BUTTON_TITLE

These plugins was enable in J4.
After the disabled I could access to edit the article well.

Thanks for your help.

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Ariba
Ariba
Accepted Answer
Support Agent 3 years ago #67664

Hello

Thank you for letting me know that your problem has been solved :)

Please do let me know if you have any other related query, I would be happy to help. If there is no other query, kindly accept the most useful answer that helped you, in order to resolve and close the post.

Have a great day!

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