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Some problem occurred, please try again.

Asked by Peter Dowse 4 years ago Last activity 4 years ago

Hi Guys,

Getting the following error for the optin addon.

"Some problem occurred, please try again."

I have double checked to make sure the API and list is correct.
I've also created a new API and it's still not working.

I'm out of ideas - any help getting this working would be greatly appreciated.

Accepted answer

Marked as the solution
Toufiq Senior Staff

I have checked opt-in form with mailchimp and it works fine. I didn't use your API key. I think your API key has an problem. Thanks

4 more replies

Toufiq Senior Staff

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Please explain details about your issue. Cause, I don't understand which API did you use.

-Thanks

Peter Dowse Asked this

I used the API Key as per instructions in the addon.

https://mailchimp.com/en-au/help/about-api-keys/

Just as an FYI - this was working a few weeks ago and has now suddenly stopped working.

I'm not certain what other details you require - can you please expand on what you need?

Peter Dowse Asked this

Ok - many thanks - I will check in with Mailchimp regarding this.

Appreciate it.

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