Upgrade To Pro - Question | JoomShaper

Upgrade To Pro

G

Giovanni

SP Page Builder 1 year ago

Hi I bought the pro version but after installing it I lost the layout of the pages created with the free version and if I recreate the page using the form from the safari browser I lose the content every time when I click save. there is a solution? otherwise I restore the previous backup and continue using the free version and request a refund

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1 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #69391

Hi there!

Sorry for the inconvenience.

Is there any error statement appears, please? It will be better if you give us a screencast illustrating the whole scenario including what should show what not and not saving issue too.

Best Regards

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