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Upgraded to page builder pro - Nothing changed

Asked by JOSH CRAFT 11 months ago Last activity 10 months ago

I upgraded to SP Page Builder Pro. I'm trying to import a layout for a website for the Helix Ultimate template. I added the domain to Page Builder Pro on my dashboard. Then I added my email and license key to the template settings. I click on IMPORT for the layout I want and it says layout was imported successfully but nothing has changed on the website. Am I missing something? Additional info in hidden content.

Additionally, I'm still showing icons in different areas of the website that is promoting upgrading to pro. buuuuuuuut I already did that. Help please! I need to get this stuff done asap.

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Rashida Rahman Staff
10 months ago

Hello,

I haven’t heard back from you regarding this issue. Could you please confirm if everything is working fine now?

If so, kindly accept the most helpful answer to close the post.

Best regards,

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JOSH CRAFT Asked this
11 months ago

Update. Now it's not even allowing me to import layouts. It says "buy pro" where it used to say "import"

Rashida Rahman Staff
11 months ago

Hi JOSH CRAFT,

Thanks for reaching out.

I have logged in and all is working fine at my end. Please try clearing your browser cache and check again. I have added a screecast in the hidden content box.

Best regards,

JOSH CRAFT Asked this
10 months ago

I had to clear my cache AGAIN and it started to display correctly.

Rashida Rahman Staff
10 months ago

Thanks for the update and for accepting the answer:)

Have a nice day!

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