Upgraded To Page Builder Pro - Nothing Changed - Question | JoomShaper

Upgraded To Page Builder Pro - Nothing Changed

JC

JOSH CRAFT

SP Page Builder 1 month ago

I upgraded to SP Page Builder Pro. I'm trying to import a layout for a website for the Helix Ultimate template. I added the domain to Page Builder Pro on my dashboard. Then I added my email and license key to the template settings. I click on IMPORT for the layout I want and it says layout was imported successfully but nothing has changed on the website. Am I missing something? Additional info in hidden content.

Additionally, I'm still showing icons in different areas of the website that is promoting upgrading to pro. buuuuuuuut I already did that. Help please! I need to get this stuff done asap.

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5 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago #213652

Hello,

I haven’t heard back from you regarding this issue. Could you please confirm if everything is working fine now?

If so, kindly accept the most helpful answer to close the post.

Best regards,

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JC
JOSH CRAFT
Accepted Answer
1 month ago #211860

Update. Now it's not even allowing me to import layouts. It says "buy pro" where it used to say "import"

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago #211868

Hi JOSH CRAFT,

Thanks for reaching out.

I have logged in and all is working fine at my end. Please try clearing your browser cache and check again. I have added a screecast in the hidden content box.

Best regards,

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JC
JOSH CRAFT
Accepted Answer
4 weeks ago #213666

I had to clear my cache AGAIN and it started to display correctly.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 4 weeks ago #213670

Thanks for the update and for accepting the answer:)

Have a nice day!

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