Templates are Uploading But are Not Available - Question | JoomShaper
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Templates are Uploading But are Not Available

CP

Christopher J. Parkinson

Template 3 years ago

The Template have uploaded but when I attempt to to select it as Defauilt I get this Error No template selected. I am NOT able to create pagees nor import them, so many things not right with this I really need someone to take a look at this please - Nothing seems right with any of the functionality

NOTE: I did see this error Warning Duplicate entry '0' for key 'PRIMARY'

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29 Answers
CP
Christopher J. Parkinson
Accepted Answer
3 years ago #70199

tbis is likely the worst supportsupportsupportsupportsupportsupport

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CP
Christopher J. Parkinson
Accepted Answer
3 years ago #70218

i am not able to create a page in yor sopage builder

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #70220

Give me time to check your issue.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #70221

You are using Helix Ultimate and there is no problem found. Can you share a screencast video about your issue?

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CP
Christopher J. Parkinson
Accepted Answer
3 years ago #70247

i had fi get my server comlcomlpany to make the template functional. ansand I am NOT able to createcreate a page please try and create a page in page builderr. and why does this tecy tect box not allow for backspace and tepeats fhe same text over and over again...

fkfkfkfkfkfkfkfkfkfkfkfkfkfkfkfkfkfkfkfkfkfkfkfkfkfkfkfkfkfkfkfkfkfkfkfkfkfkfkfkfkfkfkfkfkfkfkfkfkfkfkfk

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CP
Christopher J. Parkinson
Accepted Answer
3 years ago #70252

I am able to add a page in other website I tested the component with but it does NOT work on the communitymarketplace.ca website All I get is a constant "Creating page" spinning

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #70285

Here is the fix package of your site.

Watch this video first and run this akeeba backup on your server

https://drive.google.com/file/d/16fMwHR2ZAa3yctnP5rn7zm6YlwB7ijQj/view

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #70357

Does solved your issue?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #70366

Are you there?

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CP
Christopher J. Parkinson
Accepted Answer
3 years ago #70673

I am here, I hace been waiting to use this compoenent for a MONTH!!! now you are suggesting I make back ups? Why am I trouble shooting your support on your product?

Fix this,

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #70710

Cause, I have checked our template package in our server and it works fine. That's why i just shared a backup of fresh template package. If you give me hosting access, then I will check the template package install on your server. Thanks

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CP
Christopher J. Parkinson
Accepted Answer
3 years ago #70831

I did not see anything other than a video, and I had to consukt again with the server company, its been nothing but a run around for a MONTH!

I would like to request AGAIN that we restart my support time from now, this has been a month and we still have not been able to use the product and we consulted with your orgsanization for almost a year prior to our membership to be sure things would go smooth.

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CP
Christopher J. Parkinson
Accepted Answer
3 years ago #70832

the Cpanel access is in the hidden section, BTW I did not see anything as a package only a video,

Pleas note: I see this warning : Akeeba Backup may not work as expected Akeeba Backup detected the following potential problems:

Default output directory in use : https://www.akeeba.com/documentation/warnings/q203.html

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #70876

Please check this URL and let me know your issue solved or not. Thanks

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CP
Christopher J. Parkinson
Accepted Answer
3 years ago #71887

Hello Toufiq,

Let me first say that I have had just about ENOUGH of this!!! ITS BEEN 65 DAYS since I have purchased so called support and I still am not able to create a PAGE!!!! Hence I would like my support term to start the day this shit show is ficed and functioning. I am already out 10's of thousands in lost revenues from our election because your organization is not able to pay attention long enough to solve this...

As per your last post, the https://communitymusicmatters.com/communitymusicmatters.com/administrator This site finctions with the SPPAger builder and it was installed here to test and trouble shoot on a different joomla install because we are troubleshooting this shit show on our own!!! ENOUGH!

I am still not able to use this component on its intened site www.communitymarketplace.ca I needed to purchase you component due to a Jbusiness directory compoennt that I purchased that uses your free version I guess - get his working NOW!!! can I i say that AGAIN NOW !!!! Stop sending me info resources to do my own support and restore my support contract back to full year from when ever you get this working - do you understand? - 65 DAYS of this NONSENSE !!!!

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #71976

Give me this site database access or hosting access. I will try my best. Thanks

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CP
Christopher J. Parkinson
Accepted Answer
3 years ago #72043

its bebeen more than 3 months ...

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #72049

Check now. I just created a hello toufiq page. Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #72074

I am waiting for your feedback. Please let me know your issue solved or not. Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #72089

I am waiting for your feedback. Please let me know your issue solved or not. Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #72142

I am waiting for your feedback. Please let me know your issue solved or not. Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #72187

I am waiting for your feedback. Please let me know your issue solved or not. Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #72197

Are you there? I am waiting for your feedback. Please let me know your issue solved or not. Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #72243

Are you there? I am waiting for your feedback. Please let me know your issue solved or not. Thanks

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CP
Christopher J. Parkinson
Accepted Answer
3 years ago #72597

The site has a Syntex Error?

I have not seen anything work on this component yet - please stop sendin you are waiting on me - and please touble shoot this mess and restart my support

Who has the power to restart my support or provide a refund

I dont see how anu of this as you can see in the history is acceptable

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #72682

Which page occurred the problem? Share your problematic URL to check the issue. Did you check page builder page creation issue?

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CP
Christopher J. Parkinson
Accepted Answer
3 years ago #73230

It appears that the basics are now funtioning - I would like my support contract started new - I never should have had tp go through this nonsenses

Support people have offered half answers, never went through the entore process of setting a single page with elements in over 75 DAYS????

Its only right that you restore my subscription at the very least -

Please NOTE this ticket : https://www.joomshaper.com/forum/question/15175 image file: https://just1vote.ca/images/data/traveller-experience.jpg Page : https://just1vote.ca/about

I have included the Url of the page and file name and path of the image - WTF else would a support agent require - especially when I am NOT able to add attachements - This support agent suggested Lightbox ( which I downloaded and it does NOT work on this machine)

If the Agent gave a shit and actually read the ticket, and followed the link I would not have to be reporting this to you AGAIN!!!!! to have your support do the very basics. Its sad really.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #73853

I have informed our teammate to help you in detail about your new thread. I hope you will collaborate with him. Do you have any issue community marketplace site? Thanks

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #73909

Hi Chris,

Can you write / show me what you still need? What is not working and it's directly from Joomshaper.

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