Templates are uploading but are not available

I did not see anything other than a video, and I had to consukt again with the server company, its been nothing but a run around for a MONTH!

I would like to request AGAIN that we restart my support time from now, this has been a month and we still have not been able to use the product and we consulted with your orgsanization for almost a year prior to our membership to be sure things would go smooth.

the Cpanel access is in the hidden section, BTW I did not see anything as a package only a video,

Pleas note:
I see this warning :
Akeeba Backup may not work as expected
Akeeba Backup detected the following potential problems:

Default output directory in use : https://www.akeeba.com/documentation/warnings/q203.html

Hello Toufiq,

Let me first say that I have had just about ENOUGH of this!!! ITS BEEN 65 DAYS since I have purchased so called support and I still am not able to create a PAGE!!!! Hence I would like my support term to start the day this shit show is ficed and functioning. I am already out 10's of thousands in lost revenues from our election because your organization is not able to pay attention long enough to solve this...

As per your last post, the https://communitymusicmatters.com/communitymusicmatters.com/administrator
This site finctions with the SPPAger builder and it was installed here to test and trouble shoot on a different joomla install because we are troubleshooting this shit show on our own!!! ENOUGH!

I am still not able to use this component on its intened site www.communitymarketplace.ca
I needed to purchase you component due to a Jbusiness directory compoennt that I purchased that uses your free version I guess - get his working NOW!!! can I i say that AGAIN NOW !!!!
Stop sending me info resources to do my own support and restore my support contract back to full year from when ever you get this working - do you understand? - 65 DAYS of this NONSENSE !!!!

its bebeen more than 3 months ...

The site has a Syntex Error?

I have not seen anything work on this component yet - please stop sendin you are waiting on me - and please touble shoot this mess and restart my support

Who has the power to restart my support or provide a refund

I dont see how anu of this as you can see in the history is acceptable

It appears that the basics are now funtioning - I would like my support contract started new - I never should have had tp go through this nonsenses

Support people have offered half answers, never went through the entore process of setting a single page with elements in over 75 DAYS????

Its only right that you restore my subscription at the very least -

Please NOTE this ticket : https://www.joomshaper.com/forum/question/15175
image file: https://just1vote.ca/images/data/traveller-experience.jpg
Page : https://just1vote.ca/about

I have included the Url of the page and file name and path of the image - WTF else would a support agent require - especially when I am NOT able to add attachements - This support agent suggested Lightbox ( which I downloaded and it does NOT work on this machine)

If the Agent gave a shit and actually read the ticket, and followed the link I would not have to be reporting this to you AGAIN!!!!! to have your support do the very basics. Its sad really.