The Site Crashes Hen Error Reporting is On None - Question | JoomShaper
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The Site Crashes Hen Error Reporting is On None

S

Sandra97

Template 3 years ago

Hi,

I'm using OnePage template on a site I'm developing. When I set up error reporting on none, the hompepage displays a 500 error. If I switch to Cassiopeia template, the error disappears so it seems to be linked to OnePage Template.

Can you tell me how to fix it?

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8 Answers
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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #70868

Yes, We will make compatible with the PHP 8 as soon as possible. Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #70748

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

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S
Sandra97
Accepted Answer
3 years ago #70793

Sure.

Also, note that the issue occurs with PHP 8.1

It works fine with PHP 7.4

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S
Sandra97
Accepted Answer
3 years ago #70794

Also, you'll see also some error in Helix (template styles)

Thanks in advance for your help.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #70804

Please use the 7.4 PHP version instead of PHP 8.0. Thanks

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S
Sandra97
Accepted Answer
3 years ago #70816

I would like to avoid using a PHP version which will been EOL in november on a brand new site. Will you fix this in the coming months?

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S
Sandra97
Accepted Answer
3 years ago #70870

Great! Thanks.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #70896

You are most welcome.

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