Solved Templates

The site crashes hen error reporting is on none

Asked by Sandra97 4 years ago Last activity 4 years ago

Hi,

I'm using OnePage template on a site I'm developing. When I set up error reporting on none, the hompepage displays a 500 error.
If I switch to Cassiopeia template, the error disappears so it seems to be linked to OnePage Template.

Can you tell me how to fix it?

Accepted answer

Marked as the solution
Toufiq Senior Staff
4 years ago

Yes, We will make compatible with the PHP 8 as soon as possible. Thanks

7 more replies

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Toufiq Senior Staff
4 years ago

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

Sandra97 Asked this
4 years ago

Sure.

Also, note that the issue occurs with PHP 8.1

It works fine with PHP 7.4

Sandra97 Asked this
4 years ago

Also, you'll see also some error in Helix (template styles)

Thanks in advance for your help.

Toufiq Senior Staff
4 years ago

Please use the 7.4 PHP version instead of PHP 8.0. Thanks

Sandra97 Asked this
4 years ago

I would like to avoid using a PHP version which will been EOL in november on a brand new site.
Will you fix this in the coming months?

Sandra97 Asked this
4 years ago

Great! Thanks.

Toufiq Senior Staff
4 years ago

You are most welcome.

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