I Can't Change Image On Articles Thumb Slider - Question | JoomShaper
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I Can't Change Image On Articles Thumb Slider

PE

PHILIPPE LELE EWONDE

Template 3 years ago

Hello I have a problem on my NEWSBERG TEMPLATE: When i add an image on the Articles thumb slider on the home on my website its not working. I dont see the image on the Articles thumb slider when i click to access my home page. i dont know why ? i use png file, i use Jpeg file, and the image not appear on the home page. what is the problem? the size ? my website: ndoledigital.com

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10 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #72900

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

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PE
PHILIPPE LELE EWONDE
Accepted Answer
3 years ago #73116

yes please,

You will see on the home page the image of the slider on the first line its not available. but when we click on the article we can see the image. the image is not visible on the Articles thumb slider on the home page i don't know why.

I SEND TO YOU my joomla administrator login and password on the hidden content section.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #73145

You have shared your login credential except site URL. Thanks

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PE
PHILIPPE LELE EWONDE
Accepted Answer
3 years ago #73149

Sorry i send it again with the URL

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PE
PHILIPPE LELE EWONDE
Accepted Answer
3 years ago #73150

Sorry i send it again with the URL

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #73261

There was image name problem. Please check now. Thanks

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PE
PHILIPPE LELE EWONDE
Accepted Answer
3 years ago #73360

Hello Thank you for your message. Can you explain me the probrem with the name ? What should i do to avoid this kind of problem ?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #73510

You should avoid special charecter, space, etc. You should keep it simple. e.g. name.jpg (tree.jpg, men.jpg, men1,jpg)

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PE
PHILIPPE LELE EWONDE
Accepted Answer
3 years ago #73683

Hello Thank you for you message. Now can you explain me How to Embeed a video or put a video for a social media like TikTok or Twitter or Facebook in a article ? When i try to do it. When in try to paste a Html CODE , i have always an error Message: "HY000, 1366, Incorrect string value: '\XF0\9F\A4\xA3" Can you help me please? i have try to use RAW HTML BLOCK but its not working. SHOW me how to do it please.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #73773

Please check the screenshot. What exactly you can use inside the raw html addon.

https://prnt.sc/7QQBuew1c-G_

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