Staff replied Templates

I can't change image on Articles thumb slider

Asked by PHILIPPE LELE EWONDE 4 years ago Last activity 4 years ago

Hello
I have a problem on my NEWSBERG TEMPLATE:
When i add an image on the Articles thumb slider on the home on my website its not working.
I dont see the image on the Articles thumb slider when i click to access my home page.
i dont know why ? i use png file, i use Jpeg file, and the image not appear on the home page.
what is the problem? the size ?
my website: ndoledigital.com

10 replies

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Toufiq Senior Staff
4 years ago

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

PHILIPPE LELE EWONDE Asked this
4 years ago

yes please,

You will see on the home page the image of the slider on the first line its not available. but when we click on the article we can see the image. the image is not visible on the Articles thumb slider on the home page i don't know why.

I SEND TO YOU my joomla administrator login and password on the hidden content section.

Toufiq Senior Staff
4 years ago

You have shared your login credential except site URL. Thanks

PHILIPPE LELE EWONDE Asked this
4 years ago

Sorry i send it again with the URL

PHILIPPE LELE EWONDE Asked this
4 years ago

Sorry i send it again with the URL

Toufiq Senior Staff
4 years ago

There was image name problem. Please check now. Thanks

PHILIPPE LELE EWONDE Asked this
4 years ago

Hello Thank you for your message.
Can you explain me the probrem with the name ?
What should i do to avoid this kind of problem ?

Toufiq Senior Staff
4 years ago

You should avoid special charecter, space, etc. You should keep it simple. e.g. name.jpg (tree.jpg, men.jpg, men1,jpg)

PHILIPPE LELE EWONDE Asked this
4 years ago

Hello Thank you for you message.
Now can you explain me How to Embeed a video or put a video for a social media like TikTok or Twitter or Facebook in a article ?
When i try to do it. When in try to paste a Html CODE , i have always an error Message: "HY000, 1366, Incorrect string value: '\XF0\9F\A4\xA3"
Can you help me please? i have try to use RAW HTML BLOCK but its not working.
SHOW me how to do it please.

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