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Helix Ultimate Menu Display

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Anna del C. Dye

Helix Framework 2 weeks ago

I upgraded my development site to 2.0.9 and now am having weird menu problems. On the production page with prior versions the menu displays with nine menu categories with special formatting and no right side indicator of the subitems: https://www.annadelc.com On the development site with the newest version the right side indicator for sub items overrides the special formatting and the third menu category is mostly hidden: https://www.annadelc.com/dev/

My custom formatting is done in the custom.css file in /home/u288-4uggmjepiuzo/www/annadelc.com/public_html/dev/templates/shaper_helixultimate/css

What needs to be done to restore the desired display of the menus, yet use the current version?

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9 Answers
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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 week ago

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Do you have backup of your site? If yes, Please give me your backup via google drive and i will check what you have done on your end.

-Thanks

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Anna del C. Dye
Accepted Answer
1 week ago

My host is Siteground. It maintains regular backups. However, I can find no way to download them. Neither can I find a way to download an entire directory to make my own backup. I'm open to any suggestions. I use Mac OS Mojave 10.14.6.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 week ago

I need a backup of your website which wasn't updated Helix 2.0.9.

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Anna del C. Dye
Accepted Answer
1 week ago

I have a backup of my site loaded to Google Drive. How do I share it with you?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 week ago

Please share the google drive link inside the hidden content area. Thanks

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Anna del C. Dye
Accepted Answer
1 week ago

Here is the file. inside the root folder is my site before the upgrade. Inside the DEV folder is the site after the upgrade. Thanks.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 week ago

Where is your database? Please let me know. Thanks

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Anna del C. Dye
Accepted Answer
6 days ago

Sorry, now both production and dev databases are on the Google Drive. I didn't provide the blog database, I don't think you need it.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 6 days ago

I will check tomorrow. Please allow me more time. Thanks

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