Try To Change The Logo - Question | JoomShaper
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Try To Change The Logo

Inguar Karlsson-Parra

Inguar Karlsson-Parra

Template 3 years ago

Hello! I´m working with sp-pagebuilder_pro in the Yamas template Joomla 4.x. I will change the current Yamas logo (file logo.svg) to an ordinary png -or jpg logo file 699x145 px but did not find successful way to change the logo. I received an error message. What to do? Cheers! inguarkp

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17 Answers
Ariba
Ariba
Accepted Answer
Support Agent 3 years ago #73974

Hello

Apologies for the inconvenience. Could you kindly share what error message are you receiving, please?

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Inguar Karlsson-Parra
Inguar Karlsson-Parra
Accepted Answer
3 years ago #73979

Dear Ariba! Many thx for reply. The error message is "undefined". Please see attached screenshot (link) below (hidden content). File name "sammels-logo.jpg" . Regards Inguarkp!

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #73982

If I may...

  1. Have you uploaded that logo already? Maybe use Joomla Media (!) for that or FTP tool.
  2. If after (1) you still cannot choose that logo in Template Options - share access to admin area, we will try our "magic"
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Inguar Karlsson-Parra
Inguar Karlsson-Parra
Accepted Answer
3 years ago #74014

Hello Paul! Many thx for response. The logo is uploaded to the server and is selectable in the images folder. Please check screenshot in link below. BR Inguarkp

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #74023

Put link to screenshot again, we do not see it (at least I cannot)

Do You still cannot choose that image in Template Options - Basic - Logo ??

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Inguar Karlsson-Parra
Inguar Karlsson-Parra
Accepted Answer
3 years ago #74072

Hello Paul! Yes, i have tried Template options - Basic - Logo without success (error message is "undefined"). Here below pic links/screenshots (2). Hope you will find those. BR Inguarkp

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #74087

So you can select but you cannot save? Because as I see you have logo there already.


Anyway, please create new user or share access as Super User + URL -- we will change your logo.

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Inguar Karlsson-Parra
Inguar Karlsson-Parra
Accepted Answer
3 years ago #74089

Ok Paul! Sounds great! Maybe you can tell me later after you have made the succesfull logo publish how to do it (I like this template and will use/upload the template in another domain). Find the credentials as super user below. Thank you! B Regards / Inguarkp

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Inguar Karlsson-Parra
Inguar Karlsson-Parra
Accepted Answer
3 years ago #75804

Hello Paul and all other in the staff! The issue is still unsolved. Can you ckeck again? Cheers! inguarkp

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #75812

you fogot to share URL to site

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Inguar Karlsson-Parra
Inguar Karlsson-Parra
Accepted Answer
3 years ago #75814

Ok Paul. Thank you! Here is the url : http://sammelsversio2.finlandseaside.eu/ Cheers Inguar

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #76117

I couldn't connect, worked 60 seconds and then gone for ....minutes

foto_8508_2022.png

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #76132

now site is working..

but anyway, indeed somehow settings are not saved, i don't know why yet, I have to ask our developer

temporray I changed logo using different, manual method

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Inguar Karlsson-Parra
Inguar Karlsson-Parra
Accepted Answer
3 years ago #76611

Ok Paul! I will wait. Just notify that I want to change to an image logo (* .jpg), => sammels-logo.jpg (note:the jpg logo is uploaded to the server). Cheers! Inguarkp

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Inguar Karlsson-Parra
Inguar Karlsson-Parra
Accepted Answer
3 years ago #87407

Hi Paul! waitin for your check! reetins! Inguarkp

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #87732

Can you share Domain name, or you still use testing: sammelsversio2.finlandseaside.eu ?

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Inguar Karlsson-Parra
Inguar Karlsson-Parra
Accepted Answer
3 years ago #87790

Yes new testdomain now. Please turn over to new testdomain below in hidden box. There you will also find the credentials for login to admin Cheers! Inguar

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