Solved Templates

Try to change the logo

Asked by Inguar Karlsson-Parra 4 years ago Last activity 4 years ago

Hello! I´m working with sp-pagebuilder_pro in the Yamas template Joomla 4.x.
I will change the current Yamas logo (file logo.svg) to an ordinary png -or jpg logo file 699x145 px but did not find successful way to change the logo. I received an error message.
What to do?
Cheers! inguarkp

Accepted answer

Marked as the solution
Ariba Staff
4 years ago

Hello

Apologies for the inconvenience. Could you kindly share what error message are you receiving, please?

16 more replies

Oldest first Newest first Most helpful
Inguar Karlsson-Parra Asked this
4 years ago

Dear Ariba! Many thx for reply.
The error message is "undefined".
Please see attached screenshot (link) below (hidden content). File name "sammels-logo.jpg" .
Regards Inguarkp!

Paul Frankowski Senior Staff
4 years ago

If I may...

  1. Have you uploaded that logo already? Maybe use Joomla Media (!) for that or FTP tool.
  2. If after (1) you still cannot choose that logo in Template Options - share access to admin area, we will try our "magic"
Inguar Karlsson-Parra Asked this
4 years ago

Hello Paul!
Many thx for response.
The logo is uploaded to the server and is selectable in the images folder.
Please check screenshot in link below.
BR Inguarkp

Paul Frankowski Senior Staff
4 years ago · edited

Put link to screenshot again, we do not see it (at least I cannot)

Do You still cannot choose that image in Template Options - Basic - Logo ??

Inguar Karlsson-Parra Asked this
4 years ago

Hello Paul!
Yes, i have tried Template options - Basic - Logo without success (error message is "undefined").
Here below pic links/screenshots (2). Hope you will find those.


BR Inguarkp

Paul Frankowski Senior Staff
4 years ago

So you can select but you cannot save?
Because as I see you have logo there already.

Anyway, please create new user or share access as Super User + URL -- we will change your logo.

Inguar Karlsson-Parra Asked this
4 years ago

Ok Paul!
Sounds great! Maybe you can tell me later after you have made the succesfull logo publish how to do it (I like this template and will use/upload the template in another domain).
Find the credentials as super user below.
Thank you!
B Regards / Inguarkp

Inguar Karlsson-Parra Asked this
4 years ago

Hello Paul and all other in the staff!
The issue is still unsolved.
Can you ckeck again?
Cheers! inguarkp

Paul Frankowski Senior Staff
4 years ago

you fogot to share URL to site

Log in to reply.