Helix ultimate 2.0.9 menu icon bug

Mehtaz Afsana Borsha Staff

4 years ago

Hi,

Thanks for contacting us. Could you please give me a screenshot of your issue?

-Regards.

A

Arnaud Asked this

4 years ago

Hi, I am not sure how to do that, you do not seem to accept upload of figures ?
If you go to https://www.athanorgym.be and click on one of the top menu subitems, you will see that the icon which is used to open submenus is wrong.

On mozilla it becomes a square with some text inside, on chrome just a square.

Mehtaz Afsana Borsha Staff

4 years ago

You can use this for uploading screenshot

https://chrome.google.com/webstore/detail/lightshot-screenshot-tool/mbniclmhobmnbdlbpiphghaielnnpgdp?hl=en

A

Arnaud Asked this

4 years ago

https://prnt.sc/tjJTXQcM_YCq

Chris

4 years ago

Hello,

I checked your link and the dropdown arrow shows on both mozilla and firefox. I would suggest you clear browser cache and refresh.

A

Arnaud Asked this

4 years ago

Hi,
Clearing cache does not change anything. As explained, dropdown arrows show if you connect to website, but try selecting one of the top menu subitems (for example Le Club/Historique). Then you will see the problem with dropdown arrows.

Mehtaz Afsana Borsha Staff

4 years ago

Its also seems ok on my end. Could you please give me any screenvideo of your issue?

Chris

4 years ago

I understand now, the default menu item is ok, the sub pages are not, for example: https://www.athanorgym.be/index.php/sample-sites-2/projet-2

A

Arnaud Asked this

4 years ago

Exacly, so what can I do about that ?

Ofi Khan Staff

4 years ago

Hello Arnaud

Please go to Template Options -> Advanced settings and turn on Enable Font Awesome if not turned on. Hopefully, this will solve your issue.

https://prnt.sc/2dMZCTFGhafi

Best regards