Hi Rashida,
Thanks for responding... and please accept my apologies if I failed to explain it thoroughly.
I input the code in the custom CSS and cleared the browser cache. The "Sticky Header" function is also switched to the "off" position -- but it still is not showing correctly. It might be worth taking note that there is no change in behavior whether the "Sticky Header" function is switched "on" or "off" (I tried both). Ultimatley, I want the menu in the header to "stand still" on the page, and scroll upward and downward with the rest of the page just like the other page elements do.
So far, it's been two days to try and get this accomplished and this was the part I thought would be EASY. That stated, I have included 3 screenshots for your review.
The first screenshot shows how the menu appears upon arrival to the website. This is wrong, in that there appears to be a menu on the slideshow which should not be there.
The second screenshot shows how the menu appears once you click downwards a couple of clicks. This is right (you will notice that the menu has a white background, and is popluated with the options "Send Text", "Live Chat" and "Sign In". The question is HOW do we get it to display upon arriving to the website -- and then STAY in it's header location, once the customer starts to scroll down the page?
The third screenshot shows how the menu travels down the page once site visitors click downwards. Notice where the menu is located despite the fact that the page is scrolled all the way down to the footer. This is wrong, in that the menu should "stay in place" above the slideshow without appearing and/or vanishing as customers explore the rest of the page -- in the same manner that the slideshow and other page elements do.
Thanks Again,
DoubleBee