After an update, I cannot see the frontend, but only get the message "Class 'HelixUltimateFeatureContact' not found".
In another support string I read that I should download the Helix Ultimate template and upload the menu.php file into the templates/shaper_helixultimate/features folder which I have done, but it has not solved my problem.
Could you please help me solving the problem?
You're welcome.
Please mark answer as solved. Thx.
Hi there,
Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Correct Joomla administrator URL & access to check the issue? I will check & get back to you soon.
-Thanks
Sorry, I send the correct URL.
If I may...
Fixed!
I deleted old files and reinstalled template again. Fixed folder permission as well, it was source of problems.
Thanks for your help!
I do not know where to mark it as solved.
It has not quite been solved when I look into it! The template that you have installed has overruled many of my settings, so many things have been changed compared to the previous version: Fonts, colours, button colours, top padding, logo size, background colour, menu font. When I go into the template settings, it all looks correct, but is not in frontend.
Furthermore, the off canvas menu now appears in menu. It should only appear when the screen size is smaller. Also it does not show submenus even though it is set to show all levels.
Besides, how do I change the language in the fields and titles in the SP Page Builder Contact Form?
Sorry, but you have to set those settings again. I cannot revert that, but I think I know why...
ABout Off-canvas menu - I cannot check...
Login denied! Your account has either been blocked or you have not activated it yet
please unlock our account! and let me know after.
It was described in SPPB documenation tip 15. >> https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3/how-to-tips#span-class-st-how-to-translate-contact-form-span
I have activated you access again.
As I can see it, all the settings in the template is the same as the old version, and I have even tried to import the old settings, but nothing seem to work.
Thx, check now - your changes should be visible two seconds after adding and saving them.
For testing I disabled [=] from desktop view and worked.
