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BUG : Instagram Addon Not Working / Missing Field

Laurent

Laurent

SP Page Builder 4 years ago

Hi,

On instagram addon, when I select user ID, there is no field to type instragram user id. See here : https://prnt.sc/yy0t1a

Do you know why ?

Thanks L.

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6 Answers
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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #6358

I understand the issue. Go to SP Page Builder -> Options and set it there. There is no option to select user ID. It will automatically take the id that you have used for access token.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #6024

Hello Laurent

Please share your administrator access here to check. Use the Hidden Content box to share the credentials.

Best regards

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Laurent
Laurent
Accepted Answer
4 years ago #6026

ok I have added info inside Hiddent content area.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #6238

You need to set Instagram Access Token and your used account will be used as user ID. Screenshot_588.png

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Laurent
Laurent
Accepted Answer
4 years ago #6353

OK I undertsand. but there is no field to set Instagram Access Token inside Instagram addon when you select user ID.

If you look again the video, you will see the problem...

So the question is : inside Instagram addon where I have to set Instagram Access Token ?

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Laurent
Laurent
Accepted Answer
4 years ago #6360

ok thanks for the info. L.

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