Template Dylan > Contact Form does Not Send Email - Question | JoomShaper
Black Friday sale is live with flat 50% OFF. Sale ends soon! Grab your deal now!

Template Dylan > Contact Form does Not Send Email

SF

Sabine Friedrich

Template 3 years ago

Hi - in the = template "Dylan", under Joomla 4.1.5 - the contact page does not send an email. I corrected the given form in the Formbuilder (it referred in the Email Template to fields not in the form, such as {{last-name}} ....) I have it down to 5 items: name - email - phone - message - radio. (I disabled captcha for the moment).

The Submit (Get in Touch) button does nothing. No sending, no success or failure message. You hit the button and all what happens is it empties all the fields.

Testing sending of mails from the Global Configuration works fine. Is there any "action" to be associated with the Button I missed?

0
3 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #76326

Hello Sabine Friedrich

Apology for the inconvenience. Your issue is fixed now. Please check your site. You have used {{subject}} variable which is not present in your form elements. I have removed this variable from the form builder settings.

Best regards

0
SF
Sabine Friedrich
Accepted Answer
3 years ago #77983

Thanks - sorry for the delay, it was obviousliy my turn to get covid and be out of internet for the last 2 weeks. Thansk for the promt help - all fine and working as expected now. Great!

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #78142

You are welcome 😊

Hope you are okay now.

0