Solved Templates

Template Dylan > Contact form does not send email

Asked by Sabine Friedrich 4 years ago Last activity 4 years ago

Hi - in the = template "Dylan", under Joomla 4.1.5 - the contact page does not send an email.
I corrected the given form in the Formbuilder (it referred in the Email Template to fields not in the form, such as {{last-name}} ....)
I have it down to 5 items: name - email - phone - message - radio.
(I disabled captcha for the moment).

The Submit (Get in Touch) button does nothing. No sending, no success or failure message.
You hit the button and all what happens is it empties all the fields.

Testing sending of mails from the Global Configuration works fine.
Is there any "action" to be associated with the Button I missed?

Accepted answer

Marked as the solution
Ofi Khan Staff

Hello Sabine Friedrich

Apology for the inconvenience. Your issue is fixed now. Please check your site. You have used {{subject}} variable which is not present in your form elements. I have removed this variable from the form builder settings.

Best regards

2 more replies

Sabine Friedrich Asked this

Thanks - sorry for the delay, it was obviousliy my turn to get covid and be out of internet for the last 2 weeks. Thansk for the promt help - all fine and working as expected now. Great!

Ofi Khan Staff

You are welcome 😊

Hope you are okay now.

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