Contact Form Don't Send Emails - Question | JoomShaper

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Contact Form Don't Send Emails

Guillaume Langlais

Guillaume Langlais

Extension 2 weeks ago

Hello Team, im my site, the contact form don't send email, but in server settings, email test work perfect. Thanks for your help

My login in hidden if you need

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3 Answers
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 2 weeks ago #225008

Hi Guillaume,

Thanks for reaching out to us.

Please try removing the override addon:

/templates/shaper_qubic/sppagebuilder/addons/ajax_contact/

This override can interfere with the default SP Page Builder AJAX contact handler and may prevent emails from being sent even if Joomla mail settings are working correctly.

After removing this file, clear cache and test the contact form again.

If the issue still persists, please let us know and we can investigate further.

Thanks

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Guillaume Langlais
Guillaume Langlais
Accepted Answer
2 weeks ago #225084

That's work, thanks

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 2 weeks ago #225087

It’s great to hear that your issue has been resolved. If everything is working fine now, please mark the question as complete by accepting any of our answers.

Thank you!

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