Issue With The Form Builder - Don't Send Emails
Guido Scala
Hi all, the form builder doesn't work! I tried on two different domains but it doesn't send emails.
The Joomla test and also the Joomla native contact form works fine, but I was never able to send or recive any email neither with Contact form or Form builder.
I bought the PRO version of SP Page Builder because I thought I could feel comfortable, but I've been trying to fix this for at least 2 days.
Could someone help me please?
Ofi Khan
Accepted AnswerHello Guido Scala
Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.
Best regards
Guido Scala
Accepted Answer
Scott
Accepted AnswerI am working ona Beta site with Helix Ultiamte and SPPB Version 5 and the form works I can send and recieve emails.
Guido Scala
Accepted Answer Ofi Khan
Accepted AnswerI have set your From Email in the Form Builder Addon settings. Please check it now.
Guido Scala
Accepted AnswerSorry but it doesn't work
https://i.postimg.cc/65gNr5RP/Immagine-2023-07-17-151857.png
Guido Scala
Accepted AnswerThank you so much Ofi Khan. Toufiq solved my problem yesterday (https://www.joomshaper.com/forum/question/26020#qa-answer-123000). But I have the same problem on another site and I would like to solve that too (https://www.studionudo.it/index.php/contacts).
Ofi Khan
Accepted AnswerI have applied the fix on the other site too. Please check it. In both sites, you had empty From Email. Please check the screenshot in the hidden content. Hopefully, you will be to fix it by yourself from the next time.
Guido Scala
Accepted AnswerThank you so much Ofi Khan, I was hoping to solve it by myself because I have other sites with other forms.
Unfortunately it doesn't work (see screenshot https://prnt.sc/APmtivb-BVLy https://prnt.sc/qiKf723RLWbG).
I've been trying to fix this for at least 5 days. Tofiq (your senior staff) fixed the problem yesterday on mine and other sites.
But if every time I enter a contact form on a site, I have to ask assistance, there is obviously something wrong.
Anyway... right now I have to urgently solve the problem on the www.studionudo.it site and then I'd like to know if you expect to solve the problem in the next reelese.
Many thanks
Ofi Khan
Accepted AnswerIt works. You had {{subject}} in your email subject settings. But there was no variable named subject. I have changed it to {{message}}. Now it works. You have to check that you have used all working variables. Only {{site-name}} variable will work without using in the form items.
Ofi Khan
Accepted AnswerYou are welcome 😊
I have a humble request. It would be very kind of you if you can manage some moment to give us feedback on
This will inspire us to improve.