"Form builder" addon issue - "send message" button is not working Template Newsberg - Forum | JoomShaper
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"Form builder" addon issue - "send message" button is not working Template Newsberg

Asked by Caroline Sun 3 years ago Last activity 3 years ago

Hi Team!

I've created a contact from by using "form builder" addon, but when the "sending message" button is clicked on the frontend page, it doesn't submit the form, it just spins and spins. Can you please help fix this issue?

BTW, i used to use "contact form" addon, it has same issue too.

Screenshot here:https://prnt.sc/P40l729X4vy8

Thanks!
Caroline

Accepted answer

Marked as the solution
Ofi Khan Staff
3 years ago

Hello caroline sun

Your from email was not set. I have set it and sent a test email. It should work now.

Best regards

5 more replies

Oldest first Newest first Most helpful
Caroline Sun Asked this
3 years ago

HI Team，

Is there anyone can help for the problem? or any sugession?

I've put administrator access in the Hidden Content box.

Thanks!

Caroline Sun Asked this
3 years ago

Thank you Ofi, it works now.

Have a nice day!

Ofi Khan Staff
3 years ago

You are welcome 😊

Please accept the answer that helped you. It will be then easier to find the solution for the other users with the same issue. There is a button to accept answer after each comment.

I have a humble request. It would be very kind of you if you can manage some moment to give us feedback on 

  1. Joomla Extension Directory
  2. TrustPilot

This will inspire us to improve.

Caroline Sun Asked this
3 years ago

Sure, I did:-)

Ofi Khan Staff
3 years ago

Thanks for your feedback.

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