Email Not Working With Formbuilder - Question | JoomShaper
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Email Not Working With Formbuilder

HD

Holger Dexheimer

SP Page Builder 2 years ago

Hi, I have tested with PHP mailer, Sendmail and SMTP Joomla ver 4.3.2 PHP ver 8.1 Pagebuilder Pro ver 5.0.1 Invisible captcha Joomla test email work with SENDMAIL, PHP and SMTP function. Pagebuilder formbuilder indicates "Email sent failed, fill required field and try again!" dispite what fields are marked, filled or indicated as required.

https://wisselsheim-rockt.de/

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57 Answers
H
HLSystem
Accepted Answer
2 years ago #122538

www/components/com_sppagebuilder/addons/form_builder/site.php

line 485 // Match has addon id if (self::verifyAddon($item_data->text, $addon_id) === false) {

->

    // Match has addon id
    if (self::verifyAddon($item_data->content, $addon_id) === false) {
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H
HLSystem
Accepted Answer
2 years ago #123115

I use Event Planner template. $item_data->text is empty

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HD
Holger Dexheimer
Accepted Answer
2 years ago #122546

Replacing by "if (self::verifyAddon($item_data->content, $addon_id) === false) {" doesn't fix the issue.

It still indicates to fill out all fields (of cause they are) and no email is send.

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H
HLSystem
Accepted Answer
2 years ago #122549

Works without recaptcha. There is another error.

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HD
Holger Dexheimer
Accepted Answer
2 years ago #122553

I don't even use recaptcha ;) So for sure, this doesn't cause the error...

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #122625

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Download this build and install it on your site. Let me know the update.

-Thanks

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GS
Guido Scala
Accepted Answer
2 years ago #122854

Hi I too have the same problem. I asked for help and posted a question on the forum 2 days ago (https://www.joomshaper.com/forum/question/26064), but got no response. What build are you talking about. Can you send it to me too?

https://www.edoardoscala.it/index.php/contacts

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T
Tomasz Michałowski
Accepted Answer
2 years ago #122887

it's not working for me either. http://onepage2.cdx.pl/ com_sppagebuilder_pro_v5.0.1 php 8.1 on version 4.x it worked without a problem it's actually quite fast

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GS
Guido Scala
Accepted Answer
2 years ago #122926

It works for me too on version 4. But not on 5

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MT
Mark Taylor
Accepted Answer
2 years ago #122897

Hi I also have same problem "Email not sent" tried smtp php, contact form and form builder. With or without captcha. Mark

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #122978

Will you please provide me the Joomla administrator access to check the issue?

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GS
Guido Scala
Accepted Answer
2 years ago #122982
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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #123151
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GS
Guido Scala
Accepted Answer
2 years ago #123168

Thank you so much Toufiq, but I have the same problem here:

https://www.studionudo.it/index.php/contacts

What's the real problem. How do I do if I have to create other forms?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #123174

Check now. Thanks

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GS
Guido Scala
Accepted Answer
2 years ago #123212

Thank you so much.

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MasterMatrix
MasterMatrix
Accepted Answer
2 years ago #122947

Hi there, I have the same problem:

  • SP Pagebuilder 5.0.1
  • PHP, Sendmail, SMTP
  • With Captcha, without captcha
  • "E-Mail not sent".
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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #122977

Will you please provide me the Joomla administrator access to check the issue?

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GS
Guido Scala
Accepted Answer
2 years ago #122980
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MasterMatrix
MasterMatrix
Accepted Answer
2 years ago #122991

Hi Toufiq,

I sent you the credentials. Thank you!!!

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #122999

Check now and let me know. Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #123000

Check now and let me know. Thanks

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MasterMatrix
MasterMatrix
Accepted Answer
2 years ago #123012

Thank you very much Toufiq - it works!!! Have a nice day!

Regards

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GS
Guido Scala
Accepted Answer
2 years ago #123018

Thank you so much, the problem is solved!! I have the same problem here:

https://www.studionudo.it/index.php/contacts

What's the real problem. How do I do if I have to create other forms?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #123152

You are most welcome & Thanks

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MT
Mark Taylor
Accepted Answer
2 years ago #122989

Hi Toufiq , in my post are credentials in hidden section

https://www.joomshaper.com/forum/question/26112

Mark

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #123001

Replied

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M
Massimiliano
Accepted Answer
2 years ago #123107

Hi, i have the same issue...form is not working i gave you all access data...please fix the issue.

Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #123153

Login denied! Your account has either been blocked or you have not activated it yet.

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M
Massimiliano
Accepted Answer
2 years ago #123159

I tried and login is owrking perfectly...don't copy the space after ":"

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #123164

Please check now. Thanks

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M
Massimiliano
Accepted Answer
2 years ago #123170

you fixed the form in contact page, but i use the form in a lot of page! Can you tell me what did you change? So i can change in all other forms. Example, a form is in a module (position: nessunaform)

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #123175

Updated latest version 5.0.2 and added inside the subject field.

https://prnt.sc/6V30EpCXa16H

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M
Massimiliano
Accepted Answer
2 years ago #123176

i confirm that the only form is working is on contact page. All other pages with form still facing the issue. I also tried to copy the form from contact page to the module page (import export), but still the issue: https://prnt.sc/-8a8HV3-gIcZ This is the one in the module, published in position "nessunaform" and added to the pages with loadposition...

Please fix the issue for all forms or tell me exactly what to do.

Thanks

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M
Massimiliano
Accepted Answer
2 years ago #123227

please fix urgently!

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M
Massimiliano
Accepted Answer
2 years ago #123333

Please, we are live now with the site...the only form working fine is the one in contact page...what i have to change to make work in all other pages?

Thanks

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M
Massimiliano
Accepted Answer
2 years ago #123371

No, check the pages i sent you privately. Please remove pubblic link from your previous reply.

This is the one in the module, published in position "nessunaform" and added to the pages with loadposition...

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #123390

Shortcode is not compatible for the page builder.

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M
Massimiliano
Accepted Answer
2 years ago #123460

Hi, so could you explain why the module is not working in the page i show you in hidden content? It's not shortcode, but normal form builder addon.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #123520
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M
Massimiliano
Accepted Answer
2 years ago #123523

Look, i tried different time and is nto working: https://prnt.sc/7J6lfWmiDOOU

What can be the issue?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #123524

Watch the video.

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M
Massimiliano
Accepted Answer
2 years ago #123529

which video?

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M
Massimiliano
Accepted Answer
2 years ago #123539

I got it! The error was that i was putting the same recipient email to test... thank you so much for help!!!!

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #123542

You are most welcome. Will you please spend some to write a review about our product and support quality? 

https://extensions.joomla.org/extension/sp-page-builder/

https://www.trustpilot.com/review/www.joomshaper.com

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M
Massimiliano
Accepted Answer
2 years ago #123566

i will do with pleasure!

Can i ask i quick question? I was working with sp pagebuilder and the graphic and framework seems to be the old one, sp page builder 4...till few minutes ago, was the new one...sp page builder 5. How can this be possible?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #123569

Not clear your query.

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M
Massimiliano
Accepted Answer
2 years ago #123573

ok, i left the reviwew: https://www.trustpilot.com/reviews/64b8fdfbb5f2490b17057cab

Now seems everything ok!

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M
Massimiliano
Accepted Answer
2 years ago #123578

i got it...after updated 5.03, when you edit sp module the graphic is the old one: https://prnt.sc/fIul6Wgmi6_t

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #123580

Does solved your issue?

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M
Massimiliano
Accepted Answer
2 years ago #124608

Hi! now the site is online and i found out that the form in the module is not working. I added the link in the hidden space. Can you check? It is a sp page builder module where i create different sections and added to a lot of pages: https://prnt.sc/t1I6iLBmZT3G

The convenience of that is i have 1 module for many pages.

The issue is this: Email sent failed, fill required field and try again!

You have all access data to the site (previous replies). Please fix the issue asap since site is live!

The module name in backend is: All services and line boxes And position: aftercomponent

Thankssss as always for your support

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TD
TOCHTERMANN DAMIEN
Accepted Answer
2 years ago #123548

Same problem for me... using Fusion kickstart....

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #123571

Form builder issue?

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TD
TOCHTERMANN DAMIEN
Accepted Answer
2 years ago #123712

Yes contact form issue. I made a ticket about it and still waiting for fix....

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #123776

Share your forum post URL. Thanks

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