Hi, I have tested with PHP mailer, Sendmail and SMTP Joomla ver 4.3.2 PHP ver 8.1 Pagebuilder Pro ver 5.0.1 Invisible captcha Joomla test email work with SENDMAIL, PHP and SMTP function.
Pagebuilder formbuilder indicates "Email sent failed, fill required field and try again!" dispite what fields are marked, filled or indicated as required.
Awaiting an answer
SP Page Builder
Email not working with formbuilder
12 replies
HLSystem
www/components/com_sppagebuilder/addons/form_builder/site.php
line 485
// Match has addon id
if (self::verifyAddon($item_data->text, $addon_id) === false) {
->
// Match has addon id
if (self::verifyAddon($item_data->content, $addon_id) === false) {
HLSystem
I use Event Planner template.
$item_data->text is empty
Holger Dexheimer Asked this
Replacing by "if (self::verifyAddon($item_data->content, $addon_id) === false) {" doesn't fix the issue.
It still indicates to fill out all fields (of cause they are) and no email is send.
HLSystem
Works without recaptcha.
There is another error.
Holger Dexheimer Asked this
I don't even use recaptcha ;)
So for sure, this doesn't cause the error...
Toufiq Senior Staff
Hi there,
I appreciate you reaching out. I sincerely apologize for this oversight. Download this build and install it on your site. Let me know the update.
-Thanks
Guido Scala
Hi I too have the same problem.
I asked for help and posted a question on the forum 2 days ago (https://www.joomshaper.com/forum/question/26064), but got no response. What build are you talking about. Can you send it to me too?
Tomasz Michałowski
it's not working for me either.
http://onepage2.cdx.pl/
com_sppagebuilder_pro_v5.0.1
php 8.1
on version 4.x it worked without a problem
it's actually quite fast
Guido Scala
It works for me too on version 4. But not on 5
Mark Taylor
Hi I also have same problem "Email not sent" tried smtp php, contact form and form builder.
With or without captcha.
Mark
Toufiq Senior Staff
Will you please provide me the Joomla administrator access to check the issue?
Guido Scala
Toufiq Senior Staff
It works fine
Guido Scala
Thank you so much Toufiq, but I have the same problem here:
https://www.studionudo.it/index.php/contacts
What's the real problem. How do I do if I have to create other forms?
Toufiq Senior Staff
Check now. Thanks
Guido Scala
Thank you so much.
MasterMatrix
Hi there, I have the same problem:
- SP Pagebuilder 5.0.1
- PHP, Sendmail, SMTP
- With Captcha, without captcha
- "E-Mail not sent".
Toufiq Senior Staff
Will you please provide me the Joomla administrator access to check the issue?
Guido Scala
MasterMatrix
Hi Toufiq,
I sent you the credentials.
Thank you!!!
Toufiq Senior Staff
Check now and let me know. Thanks
Toufiq Senior Staff
Check now and let me know. Thanks
MasterMatrix
Thank you very much Toufiq - it works!!!
Have a nice day!
Regards
Guido Scala
Thank you so much, the problem is solved!! I have the same problem here:
https://www.studionudo.it/index.php/contacts
What's the real problem. How do I do if I have to create other forms?
Toufiq Senior Staff
You are most welcome & Thanks
Mark Taylor
Hi Toufiq , in my post are credentials in hidden section
https://www.joomshaper.com/forum/question/26112
Mark
Toufiq Senior Staff
Replied
Massimiliano
Hi,
i have the same issue...form is not working
i gave you all access data...please fix the issue.
Thanks
Toufiq Senior Staff
Login denied! Your account has either been blocked or you have not activated it yet.
Massimiliano
I tried and login is owrking perfectly...don't copy the space after ":"
Toufiq Senior Staff
Please check now. Thanks
Massimiliano
you fixed the form in contact page, but i use the form in a lot of page! Can you tell me what did you change? So i can change in all other forms.
Example, a form is in a module (position: nessunaform)
Toufiq Senior Staff
Updated latest version 5.0.2 and added inside the subject field.
Massimiliano
i confirm that the only form is working is on contact page. All other pages with form still facing the issue.
I also tried to copy the form from contact page to the module page (import export), but still the issue:
https://prnt.sc/-8a8HV3-gIcZ
This is the one in the module, published in position "nessunaform" and added to the pages with loadposition...
Please fix the issue for all forms or tell me exactly what to do.
Thanks
Massimiliano
please fix urgently!
Massimiliano
Please, we are live now with the site...the only form working fine is the one in contact page...what i have to change to make work in all other pages?
Thanks
Toufiq Senior Staff
I have checked other pages and ot works fine.
https://www.fme-europe.com/index.php?option=com_sppagebuilder&view=page&id=33&Itemid=229
https://www.fme-europe.com/index.php?option=com_sppagebuilder&view=page&id=11&Itemid=118
Massimiliano
No, check the pages i sent you privately. Please remove pubblic link from your previous reply.
This is the one in the module, published in position "nessunaform" and added to the pages with loadposition...
Toufiq Senior Staff
Shortcode is not compatible for the page builder.
Massimiliano
Hi,
so could you explain why the module is not working in the page i show you in hidden content?
It's not shortcode, but normal form builder addon.
Toufiq Senior Staff
It works fine.
Massimiliano
Look, i tried different time and is nto working: https://prnt.sc/7J6lfWmiDOOU
What can be the issue?
Toufiq Senior Staff
Watch the video.
Massimiliano
which video?
Toufiq Senior Staff
Massimiliano
I got it! The error was that i was putting the same recipient email to test...
thank you so much for help!!!!
Toufiq Senior Staff
You are most welcome. Will you please spend some to write a review about our product and support quality?
Massimiliano
i will do with pleasure!
Can i ask i quick question? I was working with sp pagebuilder and the graphic and framework seems to be the old one, sp page builder 4...till few minutes ago, was the new one...sp page builder 5.
How can this be possible?
Toufiq Senior Staff
Not clear your query.
Massimiliano
ok, i left the reviwew: https://www.trustpilot.com/reviews/64b8fdfbb5f2490b17057cab
Now seems everything ok!
Massimiliano
i got it...after updated 5.03, when you edit sp module the graphic is the old one: https://prnt.sc/fIul6Wgmi6_t
Toufiq Senior Staff
Does solved your issue?
Massimiliano
Hi!
now the site is online and i found out that the form in the module is not working. I added the link in the hidden space. Can you check?
It is a sp page builder module where i create different sections and added to a lot of pages: https://prnt.sc/t1I6iLBmZT3G
The convenience of that is i have 1 module for many pages.
The issue is this:
Email sent failed, fill required field and try again!
You have all access data to the site (previous replies). Please fix the issue asap since site is live!
The module name in backend is: All services and line boxes
And position: aftercomponent
Thankssss as always for your support
TOCHTERMANN DAMIEN
Same problem for me... using Fusion kickstart....
Toufiq Senior Staff
Form builder issue?
TOCHTERMANN DAMIEN
Yes contact form issue. I made a ticket about it and still waiting for fix....
Toufiq Senior Staff
Share your forum post URL. Thanks
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