Contact Form Don't Send
Rainer Krueck
Hello,
someone wanted to send me a message using the contact form on my website:
https://www.ibkt.ib-r-krueck.de/index.php/kontakt
but that didn't work - the message came: "Please re-check required fields!" even though everything was filled out correctly.
Atick Eashrak Shuvo
Accepted AnswerHi there!
Sorry for your experience.
Would you please give me your admin access to check the issue for you? Kindly, keep a full site backup before sharing the credentials.
Best Regards
Rainer Krueck
Accepted AnswerHi Atick,
thanks for your answer. Please use the website in hidden content, the site in my first post is my testing site.
Please note here, what you did to allow me to make the changes in my testing site also.
Regards,
Rainer
Rainer Krueck
Accepted AnswerWhat's the situation here? Something news?
Atick Eashrak Shuvo
Accepted AnswerHi there,
Thank you for reaching out, and I apologize for any inconvenience caused by this issue. This is not a problem with our product but rather a result of recent changes in Joomla. We've implemented a solution on our end; however, please note that it’s not an official Joomla fix.
To apply the solution, download the files provided, unzip them, and replace them in the specified locations.
media/plg_captcha_recaptcha_invisible/js
Best regards
Rainer Krueck
Accepted AnswerHi,
thank you for your support - I copied your files to my test system https://www.ibkt.ib-r-krueck.de/index.php/kontakt but there are no changes to be seen.
Atick Eashrak Shuvo
Accepted AnswerPlease follow this forum post www.joomshaper.com/forum/question/35873