Form Builder Doesn't Submit - Forum | JoomShaper
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Form Builder Doesn't Submit

Asked by Yofie Setiawan 4 years ago Last activity 4 years ago

Hi,

I need urgent support help please, so the website is live, but i'm not sure why the form doesnt submit anything. I already test the SMTP sendmail from backend and it works fine sending to email recipient.

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Yofie Setiawan Asked this
4 years ago

Hi,

Sorry, i already resolve the issue, after check more detail on my previous post. So basically, the "From Email" by default is "{{email}}" and this might confuse many people, so we need to change it to desired email address.

https://ibb.co/r305KYn

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Mehtaz Afsana Borsha Staff
4 years ago

Hi,

No worries. Glad to know that you have fixed the issue and thanks for sharing the solution. Thanks for being with us.

-Regards.

Yofie Setiawan Asked this
4 years ago · edited

But actually it would be nice if we can use dynamic data such {{email}} or {{name}} there, because we receive in inbox as from "me"

I don't know if it's technically possible or not...

Or if it's force to use default admin email from global config, maybe just remove the input "From Email" and make it use default admin email from global config by default.

Mehtaz Afsana Borsha Staff
4 years ago

Sorry there is no default feature like this. If you want it then you have to customize it as we do not provide customization support.

Thanks.

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