Staff replied Helix Framework

Class 'JArrayHelper' not found

Asked by Grant Linneberg 4 years ago Last activity 4 years ago

I upgraded my Shaper Helixultimate site from Joomla 3.10 to the latest 4.x. Now I get this error on my main page (and about half the other main category pages):

Help!

(I've switched to a different style for now in order to keep the site up).

My menu pages don't have that option to toggle redirects on/off. But that did inspire me to look under SYSTEM>MANAGE>REDIRECTS. I cleared all the outstanding dead redirects, then reloaded my homepage in another tab. The one expired URL that comes up whenever I load that page (which gives the error) is
templates/shaper_helixultimate/css/presets/{
I looked in my presets in the shaper helix setup, but I just have a generic out-of-the-box blue one chosen. Switching to another preset did nothing. But it made me wonder if that was connected to the problem.

3 replies

Toufiq Senior Staff

4 years ago

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon.

Note: Where should i go to check your issue?

-Thanks

Grant Linneberg Asked this

4 years ago

If you turn on the Shaper Helix Ultimate template and then just go to the front page pushingcardboard.com, you will see the error and the site not loading. No menu comes up so you won't be able to navigate anywhere else.

But the error comes up on other categories as well such as https://pushingcardboard.com/index.php/podcasts.

But a different type of category page like this one works: https://pushingcardboard.com/index.php/videos

Toufiq Senior Staff

4 years ago

advance poll and kunena extension disabled. Now it works fine with the Helix Ultimate. Thanks