Same problem here. Blank page when trying to do anything with SP Page Builder after installing update. HELP!

Addendum: I get the same result if I create a new page and, then, I select any language different from English. I also reinstalled the languages, but the problem is still there.

Corrado

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

Hi Toufiq, thank you for contacting me. Unfortunately, I'm working inside a xampp environment, so that the site is not externally accessibile. Please, tell me how can I support you to debug the problem. Best regards, Corrado

Go to the global configuration & enable the error reporting maximum. Then enable the debug mode. Let me know your PHP version & Page Builder version. Is it possible to upload your site your staging server? Thanks

Hi Toufiq, php version 7.4.29, Page Builder 4.0.1. This is the error I get when I try to edit an existing page which is not in English:

Location 1 () JROOT/components/com_sppagebuilder/models/form.php:128 2 SppagebuilderModelForm->getItem() JROOT/libraries/src/MVC/View/AbstractView.php:153 3 Joomla\CMS\MVC\View\AbstractView->get() JROOT/components/com_sppagebuilder/views/form/view.html.php:28 4 SppagebuilderViewForm->display() JROOT/libraries/src/MVC/Controller/BaseController.php:697 5 Joomla\CMS\MVC\Controller\BaseController->display() JROOT/components/com_sppagebuilder/controller.php:80 6 SppagebuilderController->display() JROOT/libraries/src/MVC/Controller/BaseController.php:735 7 Joomla\CMS\MVC\Controller\BaseController->execute() JROOT/components/com_sppagebuilder/sppagebuilder.php:26 8 require_once() JROOT/libraries/src/Dispatcher/LegacyComponentDispatcher.php:69 9 Joomla\CMS\Dispatcher\LegacyComponentDispatcher::Joomla\CMS\Dispatcher{closure}() JROOT/libraries/src/Dispatcher/LegacyComponentDispatcher.php:71 10 Joomla\CMS\Dispatcher\LegacyComponentDispatcher->dispatch() JROOT/libraries/src/Component/ComponentHelper.php:389 11 Joomla\CMS\Component\ComponentHelper::renderComponent() JROOT/libraries/src/Application/SiteApplication.php:204 12 Joomla\CMS\Application\SiteApplication->dispatch() JROOT/libraries/src/Application/SiteApplication.php:243 13 Joomla\CMS\Application\SiteApplication->doExecute() JROOT/libraries/src/Application/CMSApplication.php:278 14 Joomla\CMS\Application\CMSApplication->execute() JROOT/includes/app.php:63 15 require_once() JROOT/index.php:32

Best regards, Corrado

Hi Toufiq, I eliminated large part of the site contents and I can upload the akeeba backup of the site. Please, tell me how I can upload the file.

Best regards, Corrado

Will you please re-download the Page Builder package and install it on your site. Then check again. Or Can you provide me the administrator access to check the issue? Thanks

Hi Toufiq, I reinstalled release 4.0.1 of Page Builder, but the problem is still there. As I wrote in my previuos comments, I can upload a compact version of my site (an Akeeba backup) if you indicate me an upload link. Best regards, Corrado

Please give me your akeeba backup zip file to check the issue.

Follow the instruction to make a backup using Akeeba backup extension.

https://drive.google.com/file/d/1HwEmKAzw-uVWQHdASGHU31nJaJKBSR56/view

Hi Toufiq, I'm sending you the link to the zip file of the site. Please, confirm you were able to download the file. You will find several broken links because I had to reduce the dimension of the file.

Best regards, Corrado

Got it your issue. It works fine just English pages. Give me time & I will get back to you soon. Thanks