Unable To Edit Default Page Article - Question | JoomShaper
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Unable To Edit Default Page Article

Chris Hall

Chris Hall

SP Page Builder 3 years ago

Hi, I have a situation where if I edit a cdertain article from the front page then only part of the page loads in the editor. If I edit in the backend then no blocks appear. This only happens for the default home page, all other pages can be edited ok.

Any ideas?

SPPB 3.8

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9 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #79528

I have seen you have updated Page Builder 4 and then you have roll back Page Builder 3. But, we have annonced that there is no way to downgrade 4 to 3. At this moment you have to re-create your pages. Thanks

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Chris Hall
Chris Hall
Accepted Answer
3 years ago #78649

Would also add that it takes a very long time for the editor to load and that some of the text for the PB Addons is unreadable, looks like something like COM????? is overlaid onto the text.

This site is one where SPPB 4 was installed then SPPB 3.8 installed afterwards as there were issues with v4.

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Chris Hall
Chris Hall
Accepted Answer
3 years ago #79082

Hi, would anyone be able to have a look at this issue?

Thanks.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #79255

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Are you talking about Joomla article or Page Builder page? Please make sure where exactly.

-Thanks

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Chris Hall
Chris Hall
Accepted Answer
3 years ago #79265

Hi Toufiq,

Sorry for the confusion.

It's in SPPB Pro 3.8 that has the issue only on a single page, the home page.

Accessing the page via the SPPB Front Page Editor and you can only see modules, no content.

Accessing via SPPB Page List in Administrator and there are no blocks visible.

All content is visible when viewing the site.

If it can't be fixed then I think it should be ok creating a replacment page.

Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #79266

Thank you so much for your feedback. Can you give me one more day to check your issue? Thanks

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Chris Hall
Chris Hall
Accepted Answer
3 years ago #79273

Yes of course Toufiq, this issue is not urgent.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #79418

I think your server is very slow. Tried to download a akeeba backup. But, no success. Can you give me the FTP access to download the backup?

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Chris Hall
Chris Hall
Accepted Answer
3 years ago #79474

Hi Toufiq, details below. Let me know if it doesn't work.

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