Pagebuilder Modules Lose Content When Opened In 4.01 - Question | JoomShaper
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Pagebuilder Modules Lose Content When Opened In 4.01

GB

Gerald Berger

SP Page Builder 3 years ago

Older SP modules lost the content when opened in 4.01 New modules work modules created in previous versions no longer have any content.

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7 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #79344

Hello Gerald Berger

Which was your previous version? Please try Export/Import option for older modules.

Best regards

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GB
Gerald Berger
Accepted Answer
3 years ago #79353

3.8.7 Template Restora. How can I export a module, when I call edit with Pagebuilder in the module, the content is already gone!

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #79373

So, I assume that modules are there but content is blank. If that so, then please share a module name and your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

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GB
Gerald Berger
Accepted Answer
3 years ago #79386

The Problem is by all PB Modules of Original Template Restora

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #81231

I can see the content in the module. I hope that the issue is fixed.

https://prnt.sc/Cr_KAROsMRQ_

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GB
Gerald Berger
Accepted Answer
3 years ago #81244

This worked in a roundabout way, but unfortunately editing is not really comfortable in the frontend, the objects are at the top under the navigation. For modules I would like the backend processing back.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #86462

Thanks for your feedback.

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