TRAVELIN - SP Pagebuilder Content is Not Saving In Modules - Question | JoomShaper
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TRAVELIN - SP Pagebuilder Content is Not Saving In Modules

Piotr Nowak

Piotr Nowak

SP Page Builder 2 years ago

Hi there :)

I have tried to edit BOTTOM Module, but no changes are saved - the circle is spinning around all the time. Compress CSS Style and Compress Javascript is set to OFF. I have tried to change PHP version to lower (now 8.2 is working). I have cleared cache many times. I have used Firefox, Chrome and Edge browser. Newest SP Builder version is installed. No other extensions were installed.

Nothing helps. What may cause that problem?

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6 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #112689

I think this problem occurred for the hosting server causes.

https://prnt.sc/xnL5ogVnGY8g

Your site works fine on my localhost. I think the SSL certificate is blocked to load resources of the page builder.

https://prnt.sc/l8RWaei02hCy

-Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #112610

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

Username and password do not match or you do not have an account yet.

-Thanks

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Piotr Nowak
Piotr Nowak
Accepted Answer
2 years ago #112656

They should be ok. Please try again.

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Piotr Nowak
Piotr Nowak
Accepted Answer
2 years ago #112711

You're right. WAF (Web Application Firewall) should be turned OFF.

Thank you very much and my server's admin too :)

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #112713

You are most welcome. Will you please spend some to write a review about our product and support quality? 

https://extensions.joomla.org/extension/sp-page-builder/

https://www.trustpilot.com/review/www.joomshaper.com

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